Administrative Lead

Capital Vacations, LLC; North Myrtle Beach (SC); On-site; USD 38,000 - 52,000; Full time

Job summary

Capital Vacations, LLC in Myrtle Beach, SC is seeking an Administrative Lead to support our Sales Administration team on-site. The role manages daily operations, schedules, and reporting while ensuring guest-focused service.

The successful candidate will lead a small team, handle guest concerns, and coordinate with managers to address operational needs in a fast-paced environment. Weekend and holiday work is required.

Qualifications

• High school diploma or GED required.
• 2+ years of customer service experience.
• Experience leading a team of 3 or more.
• Working knowledge of Microsoft Word, Excel, PowerPoint and general computer systems.

Responsibilities

• Provide day-to-day leadership and support to administrative team members.
• Assist with Tour Reception, Gifting, Front Desk, and other sales-site administrative functions as needed.
• Maintain department schedules, gift lists, and daily/weekly reporting.
• Monitor staffing levels and help coordinate coverage based on business needs.
• Communicate new policies, procedures, and operational updates to the team.
• Assist with training and monitor team member proficiency.
• Resolve guest questions and concerns professionally and discreetly.
• Partner with department managers to address operational needs and issues.
• Help maintain a positive, organized, and efficient environment for guests and team members.

Skills

Communication

Organization

Problem-solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Administrative Lead – Sales Site

Location: Myrtle Beach, SC

Pay: $20.00/hour

Schedule: Full-Time | On-Site | Weekends & Holidays Required

Position Overview

Capital Vacations is seeking an organized, dependable, and customer-focused Administrative Lead to support our Myrtle Beach Sales Administration team.

This position serves as a hands-on lead for our administrative operations, helping oversee daily workflow, support team members, resolve guest concerns, maintain accurate reporting and schedules, and ensure the department operates efficiently. The ideal candidate is comfortable taking initiative, solving problems, and working in a fast-paced, guest-facing environment.

What You’ll Do

• Provide day-to-day leadership and support to administrative team members
• Assist with Tour Reception, Gifting, Front Desk, and other sales-site administrative functions as needed
• Maintain department schedules, gift lists, and daily/weekly reporting
• Monitor staffing levels and help coordinate coverage based on business needs
• Communicate new policies, procedures, and operational updates to the team
• Assist with training and monitor team member proficiency
• Resolve guest questions and concerns professionally and discreetly
• Partner with department managers to address operational needs and issues
• Help maintain a positive, organized, and efficient environment for guests and team members

What We’re Looking For

• High school diploma or GED required
• 2+ years of customer service experience
• Experience leading a team of 3 or more
• Strong communication, organization, and problem-solving skills
• Ability to multitask and remain composed in a fast-paced environment
• Dependable, professional, and comfortable taking initiative
• Working knowledge of Microsoft Word, Excel, PowerPoint, and general computer systems
• Ability to maintain confidentiality and handle sensitive situations professionally
• Flexible availability, including weekends, holidays, and variable shifts

Compensation

$20.00 per hour

This is a great opportunity for someone with strong customer service and administrative experience who is ready to take on additional leadership responsibility and grow within Capital Vacations.