Administrative Lead

capitalvacations; North Myrtle Beach (SC); On-site; USD 40,000 - 44,000; Full time

Job summary

Capital Vacations is seeking an organized Administrative Lead for our Myrtle Beach sales site to oversee daily administrative operations, support a small team, and ensure smooth guest experiences.

You will manage schedules, assist with front desk and tour reception, maintain reporting, and coordinate staffing for weekends and holidays. The role requires strong communication, confidentiality, and multi-tasking in a fast-paced, guest-facing environment; on-site, full-time schedule.

Qualifications

• High school diploma or GED required.
• 2+ years of customer service experience.
• Experience leading a team of 3 or more.
• Strong communication, organization, and problem-solving skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Dependable, professional, and comfortable taking initiative.
• Working knowledge of Microsoft Word, Excel, PowerPoint, and general computer systems.
• Flexible availability, including weekends, holidays, and variable shifts.

Responsibilities

• Provide day-to-day leadership and support to administrative team members.
• Assist with Tour Reception, Gifting, Front Desk, and other sales-site administrative functions as needed.
• Maintain department schedules, gift lists, and daily/weekly reporting.
• Monitor staffing levels and help coordinate coverage based on business needs.
• Communicate new policies, procedures, and operational updates to the team.
• Assist with training and monitor team member proficiency.
• Resolve guest questions and concerns professionally and discreetly.
• Partner with department managers to address operational needs and issues.
• Help maintain a positive, organized, and efficient environment for guests and team members.

Skills

Customer service

Team leadership

Communication

Problem-solving

Multitasking

Education

High school diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

Administrative Lead – Sales Site

Location: Myrtle Beach, SC
Pay: $20.00/hour
Schedule: Full-Time | On-Site | Weekends & Holidays Required

Position Overview

Capital Vacations is seeking an organized, dependable, and customer-focused Administrative Lead to support our Myrtle Beach Sales Administration team.

This position serves as a hands-on lead for our administrative operations, helping oversee daily workflow, support team members, resolve guest concerns, maintain accurate reporting and schedules, and ensure the department operates efficiently. The ideal candidate is comfortable taking initiative, solving problems, and working in a fast-paced, guest-facing environment.

What You’ll Do

• Provide day-to-day leadership and support to administrative team members
• Assist with Tour Reception, Gifting, Front Desk, and other sales-site administrative functions as needed
• Maintain department schedules, gift lists, and daily/weekly reporting
• Monitor staffing levels and help coordinate coverage based on business needs
• Communicate new policies, procedures, and operational updates to the team
• Assist with training and monitor team member proficiency
• Resolve guest questions and concerns professionally and discreetly
• Partner with department managers to address operational needs and issues
• Help maintain a positive, organized, and efficient environment for guests and team members

What We’re Looking For

• High school diploma or GED required
• 2+ years of customer service experience
• Experience leading a team of 3 or more
• Strong communication, organization, and problem-solving skills
• Ability to multitask and remain composed in a fast-paced environment
• Dependable, professional, and comfortable taking initiative
• Working knowledge of Microsoft Word, Excel, PowerPoint, and general computer systems
• Ability to maintain confidentiality and handle sensitive situations professionally
• Flexible availability, including weekends, holidays, and variable shifts

Compensation

$20.00 per hour

This is a great opportunity for someone with strong customer service and administrative experience who is ready to take on additional leadership responsibility and grow within Capital Vacations.