Administrative Float

Hospice of the Valley; Phoenix (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Supportive work environment

Competitive wages and excellent benefit

Generous Paid Time Off

Flexible schedules for work/life

Job summary

Hospice of the Valley is seeking an administrative support professional to assist the Arizona Supportive Care department. Responsibilities include handling incoming calls, data entry, report generation, and cross-training across related admin roles.

The role emphasizes accurate record-keeping in the EMR, coordinating meetings, ordering office supplies, and maintaining department materials. A friendly, service-oriented approach is essential.

Qualifications

• Minimum high school diploma or equivalent.
• Excellent customer service and phone skills in a friendly, helpful and cooperative manner.
• Ability to follow written and oral instructions and to solve basic problems.

Responsibilities

• Back-office receptionist for department.
• Month-end and Quarter-end data entry for existing reports.
• Cross-training within the department.
• Accurate tracking of hospitalizations in EMR.
• Ordering stationery and clinical supplies.
• Maintains Staff Out/PTO/Department Intranet Page.
• Manages phone calls and visitors professionally.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Skills

Customer service

Phone skills

Data entry

Problem solving

Office equipment

Education

High school diploma or equivalent

Job description

Hospice of the Valley is a national leader in hospice care and has been serving thePhoenixmetropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance.

Position Profile

This role provides a variety of administrative support functions that contribute to the overall efficient operations for Arizona Supportive Care. Primary duties include answering incoming telephone calls, data entry, gathering data, racking data, producing reports, maintaining various office lists, coordinating meetings, word processing, and cross-training to other admin positions within the department.

Responsibilities

• Primary back-office receptionist for department.
• Month-end and Quarter-end Data Entry for existing reports.
• Cross-training within the department.
• Accurate tracking of hospitalizations in EMR.
• Ordering stationary and clinical supplies.
• Maintains Staff Out/PTO/Department Intranet Page.
• Manages phone calls and visitors in a professional manner.
• Maintains and enhances professional skills.
• Adheres to high standards of personal and professional conduct.

Minimum Qualifications

• High school diploma or equivalent experience.
• Exceptional customer service and phone skills to interact with others in a pleasant, helpful and
• cooperative manner.
• Ability to give and follow written as well as oral instruction.
• Good problem solving/critical thinking abilities.
• Ability to use various types of office equipment including computer equipment, fax machine, copier
• and phone.

Preferred Qualifications

• Previous medical office/health care experience preferred.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V