Administrative Escrow Assistant - Ortiz Plaza

Pioneer-Title-Agency; Yuma (AZ); On-site; USD 40,000 - 52,000; Full time

Job summary

Pioneer Title Agency is seeking an Administrative Escrow Assistant to provide front office support to the escrow team and assist with escrow processing. The role requires dependable, friendly, cooperative, detail-oriented and disciplined candidates.

Responsibilities include answering phones, greeting customers, handling contracts/escrow instructions, managing funds, and supporting mail and office duties. Bilingual English/Spanish is required.

Qualifications

• Bilingual in English and Spanish required.
• Ability to type 40+ words per minute.
• Strong oral and written communication skills required.
• High level of organizational skills and attention to detail.
• Strong computer skills with working knowledge of Microsoft Office.

Responsibilities

• Answer incoming phone calls and greet customers; provide updates to sellers, buyers, agents, and lenders.
• Procurement and stocking of supplies; maintain office upkeep.
• Receive contracts/escrow instructions; assist in closing preparation; receipting earnest money; data entry; order title reports.
• Process and deposit daily account servicing and escrow funds.
• Prepare and process all incoming/outgoing mail, packages and deliveries (FedEx/UPS).

Skills

Bilingual English/Spanish

Typing 40+ WPM

Strong communication

Organizational skills

MS Office proficiency

Job description

WHAT WE DO:

Pioneer Title Agency provides title insurance, escrow, account servicing, trustee sales, and builder-related trust services to the customers through over 70 branches across Arizona.

WHO WE ARE:

Pioneer Title Agency is more than just a family-owned business – we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985. Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them. We are a local business that cares deeply about Arizona and the communities we serve.

Description:

The Administrative Escrow Assistant provides general front office assistance and administrative support to the escrow team, while assisting with the processing of escrow transactions. Successful candidates are dependable, friendly, cooperative, detailed, and disciplined.

Typical duties of the position may include:

• Answer incoming phone calls and greet customers upon their arrival to the office. Provide updates and answer inquiries from sellers, buyers, agents, and lenders.

• Procurement and stocking of supplies, and ensuring general office upkeep.

• Receive purchase contracts/escrow instructions and assist in the preparation of the transaction for closing by receipting earnest money funds, entering data, and ordering title reports.

• Process and deposit daily account servicing and escrow funds.

• Prepare and process all incoming and outgoing mail, packages, and deliveries, including FedEx and UPS.

The Administrative Escrow Assistant may be assigned additional tasks in support of the department's goals.

Skills and Abilities:

• Bilingual in English and Spanish

• Ability to type 40+ WPM

• Strong oral and written communication skills

• High level of organizational skills and attention to detail

• Strong computer skills with working knowledge of Microsoft Office

Salary:

Competitive and commensurate with education and/or experience.

Pioneer Title Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and any other characteristic protected by law.