Administrative & Customer Support Specialist

TOPREGAL US Corp; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

TOPREGAL US Corp is seeking a Sales Representative in Houston, TX. The role involves handling customer inquiries by phone and email, processing orders, and maintaining accurate records in our ERP system.

You will coordinate with warehouse, logistics, accounting, and sales to ensure timely processing and documentation of orders. Strong English communication and data-entry skills are required, with a willingness to learn internal processes in a growing company.

Qualifications

• 1+ year of administrative, clerical, order-processing, or customer service experience preferred.
• Strong organizational skills and attention to detail.
• Comfortable data entry and using business software or ERP systems.
• Good written and verbal communication in English.
• Proficiency with Microsoft Office (Outlook, Excel, Word).
• Ability to follow established processes and meet deadlines.

Responsibilities

• Answer incoming calls and route or process customer inquiries.
• Monitor and respond to customer emails professionally and promptly.
• Create, update, and manage customer records in our ERP system.
• Process customer orders and ensure information is entered accurately.
• Coordinate information between departments such as warehouse, logistics, and sales.
• Provide administrative support to management and teams as needed.

Skills

Customer service

Data entry

Communication

Organization

MS Office

Tools

ERP system

Microsoft Office

Job description

TOPREGAL US Corp is seeking a Sales Representative in Houston, TX. The role involves handling customer inquiries by phone and email, processing orders, and maintaining accurate records in our ERP system.

You will coordinate with warehouse, logistics, accounting, and sales to ensure timely processing and documentation of orders. Strong English communication and data-entry skills are required, with a willingness to learn internal processes in a growing company.