Administrative / Customer Service Specialist

HW Staffing Solutions; Westfield (MA); Sur place; USD 32 000 - 45 000; Plein temps

Avantages offerts par ce poste

Small office environment

Long-term stable position

Collaborative team

Résumé du poste

HW Staffing Solutions in Westfield, MA is seeking an Administrative/Data Entry Specialist for a full-time, long-term opportunity. The role operates Monday–Friday, 9:00 AM–5:00 PM with starting pay of $28.00/hour.

The office offers a small, close-knit environment and a chance to contribute to day-to-day operations. The ideal candidate will be reliable, organized, and detail-oriented, with strong computer skills and customer service abilities.

Qualifications

• Requires strong data-entry and accuracy in daily tasks.
• Customer service skills with clear communication.
• Ability to meet deadlines and follow-through on items.
• Comfortable using databases and Microsoft Office applications.
• Experience with Access is a plus but not required.

Responsabilités

• Provide professional customer service and communicate with federal agents and government agencies.
• Coordinate and process documentation related to the disposal of government agency vehicles.
• Enter vehicle information into internal databases, including VIN numbers, make/model, mileage, and other details.
• Complete data entry and maintain accurate records.
• Process payments to agencies through online portals.
• Prepare agency reports using Microsoft AccessFile, scan, and organize paperwork and electronic documents.
• Answer and direct incoming phone calls.
• Maintain accurate and organized records and documentation.
• Follow up on outstanding items and ensure tasks are completed accurately and on time.
• Assist with various administrative duties as needed.

Connaissances

Data-entry proficiency

Attention to detail

Customer service

Communication skills

Independent work ethic

Outils

Microsoft Office

Microsoft Access

Description du poste

Administrative / Data Entry Specialist

Location: Westfield, MA Schedule: Monday-Friday, 9:00 AM-5:00 PM Pay: Starting at $28.00/hour Job Type: Full-Time, Long-Term Opportunity

We are seeking a reliable, organized, and detail-oriented Administrative/Customer Service Specialist to join a close-knit office team in Westfield, MA.

This is a great opportunity for someone looking for a stable, long-term position with a collaborative team and a strong company culture.

The ideal candidate will have excellent computer skills, strong customer service abilities, and the ability to manage multiple administrative responsibilities while maintaining a high level of accuracy and follow-through.

Key Responsibilities

• Provide professional customer service and communicate with federal agents and government agencies


• Coordinate and process documentation related to the disposal of government agency vehicles


• Enter vehicle information into internal databases, including VIN numbers, make/model, mileage, and other details


• Complete data entry and maintain accurate records


• Process payments to agencies through online portals


• Prepare agency reports using Microsoft AccessFile, scan, and organize paperwork and electronic documents


• Answer and direct incoming phone calls


• Maintain accurate and organized records and documentation


• Follow up on outstanding items and ensure tasks are completed accurately and on time


• Assist with various administrative duties as needed

Qualifications

• Strong computer and data-entry skills


• Excellent attention to detail and organizational abilities


• Strong customer service and communication skills


• Excellent follow-through and ability to manage deadlines


• Comfortable working with databases and online systems


• Proficiency with Microsoft Office; Microsoft Access experience is a plus


• Automotive knowledge is helpful but not required


• Ability to work independently while also being a strong team player


• Professional, dependable, and looking for a long-term opportunity

Why Consider This Opportunity

• Monday-Friday, 9:00 AM-5:00 PM schedule


• Starting pay of $28.00/hour


• Small, close-knit office environment


• Long-term, stable position


• Collaborative team with an established history of working well together


• Opportunity to become an important part of the day-to-day operations of the office #INDSpringfield