Administrative Coordinator — Patient Experience

Dormont Manufacturing Co; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

University of Rochester seeks an administrative professional to support the Office of Patient Experience and ICARE Commitment. The role involves handling inquiries, coordinating calendars, and managing communications with staff, patients, families, and vendors.

Responsibilities include overseeing UR Stars recognition, preparing materials, taking minutes, and ensuring accurate records. Strong MS Office skills and attention to confidentiality are essential, with a focus on smooth departmental

Qualifications

• High School diploma required.
• 2 years of relevant experience required.
• Proficiency in Microsoft Outlook, Word, and Excel.

Responsibilities

• Provides administrative and operational support to the Office of Patient Experience and ICARE Commitment.
• Serves as primary contact for internal staff, patients, families, vendors, and committees.
• Manages the UR Stars recognition program, including processing submissions, reporting, badge pulls, and issue resolution.
• Coordinates calendars, meetings, materials, and records; maintains confidentiality and accuracy.

Skills

MS Outlook

MS Word

MS Excel

Education

High School diploma

2 years of relevant experience

Tools

Microsoft Office Suite

Job description

University of Rochester seeks an administrative professional to support the Office of Patient Experience and ICARE Commitment. The role involves handling inquiries, coordinating calendars, and managing communications with staff, patients, families, and vendors.

Responsibilities include overseeing UR Stars recognition, preparing materials, taking minutes, and ensuring accurate records. Strong MS Office skills and attention to confidentiality are essential, with a focus on smooth departmental