Administrative Coordinator I - Front Desk & Admin Support

SPS PoolCare; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SPS PoolCare is seeking an Administrative Coordinator I to provide high-level customer service and support across internal and external stakeholders. The role focuses on phone handling, visitor support, and efficient information retrieval from multiple systems.

Ideal candidates will have 3–5 years of administrative experience and a preferred associate’s degree, with additional consideration for those holding a bachelor’s degree.

Qualifications

• Associate’s degree preferred.
• Bachelor’s degree a plus.
• Three to five years of experience in an administrative role.

Responsibilities

• Answer incoming phone calls with the goal of one-call resolution.
• Welcome and assist customers, visitors and vendors.
• Retrieve information from operating system, email, and ticketing system.
• Respond to administrative inquiries from employees, internal departments and customers.
• Review and communicate with customers on outstanding balances to collect monies.
• Communicate concerns to Administrative Supervisor and management.
• Perform other duties as assigned.

Skills

Verbal and written communication

Interpersonal and customer service

Microsoft Office Suite

Organizational skills

Clerical procedures and filing

Ability to work independently

Education

Associate’s degree preferred

Bachelor’s degree a plus

3-5 years administrative experience

Tools

Microsoft Office Suite

Job description

SPS PoolCare is seeking an Administrative Coordinator I to provide high-level customer service and support across internal and external stakeholders. The role focuses on phone handling, visitor support, and efficient information retrieval from multiple systems.

Ideal candidates will have 3–5 years of administrative experience and a preferred associate’s degree, with additional consideration for those holding a bachelor’s degree.