Administrative Coordinator - Funeral & Cemetery Services

Everstory-Partners; Reidsville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401k with Company Match

Tuition Reimbursement

Anniversary Award

Job summary

Everstory Partners is seeking a dedicated Administrator to join our team in Reidsville, North Carolina. This role supports our funeral and cemetery services by handling contracts, on-boarding staff, scheduling, and customer interactions with care and professionalism.

You will work across finance, HR, and operations to manage payments, records, and customer communications, ensuring accuracy and confidentiality in a compassionate environment.

Qualifications

• High School equivalency required.
• Minimum of one year experience in administration or customer service.
• Proficient in basic math and data entry.
• Strong Microsoft Word and Excel skills.
• Excellent customer service and interpersonal skills.
• Ability to multitask and meet deadlines.
• Valid driver's license and transportation to multiple locations.

Responsibilities

• Contract processing and quality control before entry.
• Banking duties including cash receipts, deposits, and card transactions.
• Daily cemetery processing of IOAs per company policies.
• Sell at-need and pre-need services in cemetery locations.
• Enter and track sales using Everstory CRM.
• File maintenance and record keeping; maintain memos, emails, and policies.
• Coordinate onboarding for HR-related tasks.
• Process accounts payable and ensure timely payments.
• Collect past and present balances for delinquent contracts.
• Provide deeds and certificates to Sales Management weekly.
• Manage work orders for memorials and park services.
• Participate in daily white-board meetings across departments.
• Assist with monthly and annual reporting.

Job description

Everstory Partners is seeking a dedicated Administrator to join our team in Reidsville, North Carolina. This role supports our funeral and cemetery services by handling contracts, on-boarding staff, scheduling, and customer interactions with care and professionalism.

You will work across finance, HR, and operations to manage payments, records, and customer communications, ensuring accuracy and confidentiality in a compassionate environment.