Administrative Coordinator for Customer Support & Office Ops

Bartlett; Waltham (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Health insurance

401k retirement plan

Paid time off and holidays

Bonus program

Advancement opportunities (internal)

Training resources

Job summary

Bartlett Tree Experts is seeking an Administrative Assistant to join our team in Waltham, MA. This role focuses on delivering excellent customer service, supporting arborists and staff, and maintaining efficient office operations.

The ideal candidate will manage calls, assist with administrative tasks, and contribute to a positive, safety-minded workplace. The position is full-time, on-site, with opportunities for growth and internal advancement.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational capabilities.
• Proficiency with Microsoft Office suite and basic office software.

Responsibilities

• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative.

Skills

Verbal communication

Written communication

multitasking

Time management

Microsoft Office

Tools

Microsoft Office

Job description

Bartlett Tree Experts is seeking an Administrative Assistant to join our team in Waltham, MA. This role focuses on delivering excellent customer service, supporting arborists and staff, and maintaining efficient office operations.

The ideal candidate will manage calls, assist with administrative tasks, and contribute to a positive, safety-minded workplace. The position is full-time, on-site, with opportunities for growth and internal advancement.