Administrative Coordinator - Donor & Volunteer Operations

The Salvation Army North & Central Illinois Division; Norfolk (NE); On-site; USD 36,000 - 41,000; Full time

Job summary

The Salvation Army in Norfolk/Columbus operations is seeking an Administrative/Business Clerk to support payroll, timekeeping, mail, and donor processing. This role emphasizes accurate data entry, filing, and confidential handling of information while coordinating with volunteers and staff.

Qualifications include 2 years of administrative experience or an associates/bachelor’s in management, strong Microsoft Office skills, and the ability to drive as an essential function.

Qualifications

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Intermediate skills in Microsoft Word, Excel, PowerPoint and Access; ability to access payroll, timekeeping and personal data via a web-based system
• Administrative skills to include data entry, 10-key, attention to detail and filing
• Good communication skills both written and spoken, and ability to maintain effective working relationships
• Demonstrated ability to handle confidential matters

Responsibilities

• Regular attendance at work is an essential function of this position
• Driving is an essential function of this position
• Process timecards for employees of both the Norfolk and Columbus operations
• Process all incoming and outgoing mail, including postage and shipping
• Process petty cash purchases and reimbursements
• Process all volunteer paperwork and enter volunteers into the Volunteer Squared online program
• Process all volunteer timecards and entering them into the Volunteer Squared online program weekly
• Process all mail appeal working with our mail appeal company
• Process Sunday offerings and tithes; logging weekly totals for individuals
• Process donations and deposits for all operations
• Process thrift store deposits daily for Norfolk and Columbus operations
• Process invoices daily, including coding account numbers, to be sent to DHQ Accounting Center
• Process personnel and vehicle files as needed
• Assist in the Christmas Red Kettle Campaign by processing all kettle deposits, tracking kettle totals and bell ringer timecards
• Process donation acknowledgements
• Upkeep and organization of the approved filing system
• Answer phone calls in a timely manner
• Any other duties as assigned
• Supervise volunteers in areas of responsibility

Skills

Flexibility

Data entry

10-key

Communication skills

Confidentiality

Administrative skills

Multi-tasking

Education

Associates or Bachelor’s in management

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Access

Job description

The Salvation Army in Norfolk/Columbus operations is seeking an Administrative/Business Clerk to support payroll, timekeeping, mail, and donor processing. This role emphasizes accurate data entry, filing, and confidential handling of information while coordinating with volunteers and staff.

Qualifications include 2 years of administrative experience or an associates/bachelor’s in management, strong Microsoft Office skills, and the ability to drive as an essential function.