Administrative Coordinator – Cross-Functional Support

Jimmy Jazz; Indianapolis (IN); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Profit sharing

Job summary

SageHome is seeking an Administrative Associate to join the Administrative Support Team in Indianapolis. This full-time, non-exempt role involves coordinating tasks across sales, inventory management, and service departments, with a focus on accuracy and timely processing.

Typical duties include triaging orders, processing credits, remittances, and monitoring dashboards, while ensuring excellent customer service and compliance with policies.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Proficient in using relevant software and tools for permit tracking and documentation.
• Ability to work collaboratively in a team environment.
• Problem-solving skills and the ability to adapt to changing regulations.
• Professional approach while possessing leadership characteristics.
• Ability to manage multiple priorities while maintaining effective customer service skills.
• Neat and professional appearance.
• Experience with Service Titan a plus.
• Legally authorized to work in the United States.
• Ability to pass drug-screen and background check.

Responsibilities

• Manage and triage the Orders and Admin inboxes, and internal requests to ensure timely communication and follow-through across departments.
• Process and distribute Credit Memos while verifying material accuracy and supporting documentation.
• Coordinate draw remittances, funding verification, and final payment processing to ensure transactions are reconciled promptly.
• Monitor internal dashboards and job queues to track approvals, deposit holds, and job readiness.
• Support production workflows by tracking job statuses through completion across internal systems.
• Conduct customer follow-ups to confirm job completion, collect final payments, and ensure satisfaction.
• Collaborate with cross-functional teams on contract reviews, approval workflows, and partner program processes.
• Verify financing approvals and assist customers with required documentation and submission requirements.
• Maintain an organized workflow while supporting team members and operational needs as they arise.

Skills

Communication

Detail-oriented

Software proficiency

Team collaboration

Problem solving

Professionalism

Multitasking

Service Titan experience

Legal work status USA

Drug screen & background check

Tools

Service Titan

Job description

SageHome is seeking an Administrative Associate to join the Administrative Support Team in Indianapolis. This full-time, non-exempt role involves coordinating tasks across sales, inventory management, and service departments, with a focus on accuracy and timely processing.

Typical duties include triaging orders, processing credits, remittances, and monitoring dashboards, while ensuring excellent customer service and compliance with policies.