Administrative Coordinator, College of Liberal and Professional Studies

Trustees of University of Pennsylvania; United States; Ibrido; USD 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent healthcare

Tuition benefits for employees and/or

Generous retirement benefits

Professional development opportunities

Supportive work and family benefits

Wellness programs

Descrizione del lavoro

The Trustees of the University of Pennsylvania is seeking an Administrative Coordinator for the College of Liberal and Professional Studies' Summer High School Programs. The role supports processing applications, releasing admissions decisions, and serving as a primary contact for applicants and admitted students during peak admissions.

Hybrid eligible and located in Philadelphia. The position involves tracking enrollment deposits, coordinating with partners, and assisting with recruitment

Competenze

• High school diploma or GED with 5 years of office experience.
• Bachelor's degree strongly preferred.
• Experience with databases and strong written and oral communication skills.
• Proficiency in MS Office.
• Experience using SLATE or other CRM systems.

Mansioni

• Process applications and release admissions decisions for the Summer High School Programs.
• Provide timely, accurate responses to inquiries via admissions system, email, and phone.
• Monitor applicant data in SLATE and other systems; update records and track progress.
• Monitor enrollment deposits and program transfers; generate weekly reports.
• Support recruitment, outreach and retention efforts; train temporary staff on admissions systems.

Conoscenze

Public contact

Customer service

Databases

Written & verbal communication

MS Office

Formazione

Bachelor's degree

Strumenti

SLATE

CRM

Banner

Descrizione del lavoro

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world‑renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly‑regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

Benefits Package

• excellent healthcare and tuition benefits for employees and their families
• generous retirement benefits
• a wide variety of professional development opportunities
• supportive work and family benefits
• a wealth of health and wellness programs and resources
• and much more

Posted Job Title

Administrative Coordinator, College of Liberal and Professional Studies

Job Profile Title

Administrative Coordinator

Job Description Summary

The Administrative Coordinator supports the Summer High School Programs in Penn's College of Liberal and Professional Studies by processing applications, releasing admissions decisions, and serving as a key point of contact for applicants and admitted students during the peak admissions cycle. The role also tracks enrollment deposits and program transfers, assists with recruitment and outreach efforts, and helps train temporary staff on admissions systems. This position is hybrid eligible.

Job Description

For over 130 years, the College of Liberal and Professional Studies (LPS) in the University of Pennsylvania's School of Arts and Sciences has extended a Penn education to a diverse population of ambitious students - from veterans and international scholars to high school students and working professionals. The LPS portfolio includes degree and non-degree programs designed to help students develop the skills they need to thrive in a changing global society. LPS programs are delivered on Penn's campus, online, and abroad, and all have a foundation in the arts and sciences.

Responsibilities

• The Administrative Coordinator will process applications and release admissions decisions for the College of Liberal and Professional Studies Summer High School Programs during the peak admissions cycle.
• The coordinator will provide effective communication to applicants and admitted students through prompt and accurate response to inquiries via the admissions system (SLATE), email ("Fresh Desk system"), and phone.
• This position processes applications according to accuracy and timeline targets to support application goals; monitors applicant data in the online application/admission system (SLATE) and other systems utilized by the department; updates applicant records; and monitors progress of pending applications until complete.
• The position also monitors student enrollment deposits and program transfers and distributes weekly enrollment/student reports.
• The coordinator supports the Summer High School Programs recruitment, outreach and retention efforts and works with partner organizations.
• In addition, the role assists with the training of temporary staff on admissions systems and will perform additional administrative duties as needed during the year.

Qualifications

• High school diploma or GED and 5 years of experience or equivalent combination of education and experience is required in an office setting with public/customer contact.
• Bachelor's degree strongly preferred.
• Intermediate understanding of databases, excellent written and oral communication skills.
• Strong attention to detail, organizational, and computer skills.
• Intermediate level skills in MS Office required.
• Experience in an academic environment and knowledge of student record management systems for collecting student data (e.g., Banner) preferred.
• Experience using SLATE or other CRM strongly preferred.

Job Location - City, State

Philadelphia, Pennsylvania

Department / School

School of Arts and Sciences

Pay Range

$21.52 - $29.00 Hourly Rate Salary offersaremadebasedonthecandidate'squalifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market