Administrative Coordinator 4

State of Louisiana; Baton Rouge (LA); Presencial; USD 38.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance Coverage

Parental Leave

Holidays and Leave

Descripción de la vacante

Louisiana Real Estate Commission is seeking an Administrative Coordinator in Baton Rouge. The role supports daily operations by serving as the initial point of contact for the public and coordinating communication, records, and compliance tasks.

You will work with staff, board members, and external agencies to ensure efficient workflows and regulatory adherence. The position requires at least three years of administrative experience and includes substitution for college hours.

Formación

• Three years of experience in administrative services.

Responsabilidades

• Open the office at the start of business: unlock entrance, turn on lights, power reception-area equipment.
• Greet visitors professionally and direct them to the appropriate department.
• Answer and route a multi-line telephone system, take accurate messages, provide information about LREC services.
• Respond to general inquiries received by email and escalate complex questions to the appropriate staff.
• Receive, date-stamp, sort, and distribute incoming mail and documents; prepare outgoing mail.
• Accept and process license applications, renewals, and payments at the front desk; issue receipts.
• Verify that submitted forms and supporting documents are complete and notify applicants.
• Enter data, update records, and maintain files in licensing systems with high accuracy.
• Maintain a clean, organized reception area and stock informational materials.
• Handle confidential information in compliance with records laws.
• Perform other duties as assigned; close the office at day-end and secure premises.

Descripción del empleo

OUR MISSION

Our mission is to serve and protect the public interest in real estate transactions and other real estate related activities. We accomplish this by maintaining a tradition of open government; providing fair and equitable administration and enforcement of the Louisiana Real Estate License Law and Commission Rules and Regulations; and through the development of progressive education programs that promote knowledge, ethics, and advancement of the real estate industry.

OVERVIEW OF THE ROLE

About This Job

OUR MISSION

Our mission is to serve and protect the public interest in real estate transactions and other real estate related activities. We accomplish this by maintaining a tradition of open government; providing fair and equitable administration and enforcement of the Louisiana Real Estate License Law and Commission Rules and Regulations; and through the development of progressive education programs that promote knowledge, ethics, and advancement of the real estate industry.

OVERVIEW OF THE ROLE

As an Administrative Coordinator, you will play a key role in shaping a positive and professional first impression for all visitors and callers. This position supports daily operations by serving as the initial point of contact for the public and ensuring accurate, timely coordination of communication, records, and compliance-related tasks. You will work closely with internal staff, board members, and external agencies to help maintain organized workflows and support regulatory processes.

An Ideal Candidate Should Possess The Following Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Learning Actively: The ability to pursue learning, seek feedback, and integrate new knowledge to improve personal and professional performance.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasontne.
• Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications

Three years of experience in administrative services.

Experience Substitution

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

As An Administrative Coordinator, You'll Help Create a Positive First Impression For Every Person Who Walks Through Our Doors. In This Role, You Will:

• Open the office at the start of business: unlock the entrance doors, turn on the lights, and power up reception- area equipment and computers, so the office is ready to serve the public on time.
• Greet and assist visitors in a professional, welcoming manner, and direct them to the appropriate department or staff member.
• Answer and route a multi- line telephone system, take accurate messages, and provide general information about LREC services, licensing requirements, and procedures.
• Respond to general inquiries received by email and through the agency's public contact channels, escalating complex or legal questions to the appropriate staff.
• Receive, date- stamp, sort, and distribute incoming mail, deliveries, and documents, and prepare Outgoing mail.
• Accept and process license applications, renewals, fees, and other payments at the front desk in accordance with agency procedures, and issue receipts.
• Verify that submitted forms and supporting documents are complete and notify applicants
• Enter data, update records, and maintain files in the agency's licensing and document management systems with a high degree of accuracy.
• Maintain a clean, organized, and professional reception area, and keep forms and informational materials stocked.
• Handle confidential information, including licensee and complaint-related records, with discretion and in compliance with State records and public records laws.
• Perform other related duties as assigned by the supervisor.
• Close the office at the end of the day: turn off the lights and reception- area equipment, secure files and payments, and lock the doors.

Position-Specific Details

Appointment Type: Probational - up to 24 months

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For Further Information About This Vacancy, Contact

Tiffany Williams

Louisiana Real Estate Commission

225-925-1923

[e-mail]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program

Insurance Coverage

More information can be found at https://info.groupbenefits.org/

Parental Leave

Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day
• Mardi Gras
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org)
• Louisiana School Employees Retirement System (www.lsers.net), among others