Administrative Coordinator 3

State of Louisiana; Lake Charles (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

Imperial Calcasieu Human Services Authority (ImCal HSA) is seeking an Administrative Coordinator for the Lake Charles Behavioral Health Clinic. The role supports outpatient services for adults and children with mental health or addictive disorders, with focus on intake, scheduling, and office operations.

The ideal candidate provides teamwork, follows standardized procedures, and maintains professional communication with clients and colleagues.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours earned equals six months of experience.

Responsibilities

• Serve as clinic operator/receptionist.
• Receive, sort, and distribute mail.
• Operate and maintain office equipment (copy machines, calculators, fax machines, computers, projectors, etc.).
• Conduct initial screenings and process referrals for clinic services.
• Schedule, confirm, cancel, and reschedule clinical appointments for all providers by phone and/or mail.

Skills

Direction following

Policy compliance

Critical thinking

Effective communication

Professionalism

Customer focus

Tools

Office equipment

Computers

Copy machines

Fax machines

Job description

Imperial Calcasieu Human Services Authority (ImCal HSA) exists so that citizens with mental health, addiction, and developmental challenges residing in the parishes of Allen, Beauregard, Calcasieu, Cameron, and Jefferson Davis are empowered, and self-determination is valued such that individuals live a satisfying, hopeful, and contributing life.

We're looking for an Administrative Coordinator to join our Lake Charles Behavioral Health Clinic. Our Behavioral Health Services division provides comprehensive and coordinated outpatient services to individuals with mental illness and/or an addictive disorder (alcohol, drugs, or gambling) for both adults and children.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Serve as clinic operator/receptionist.
• Receive, sort, and distribute mail.
• Operate and maintain various office equipment such as copy machines, calculators, fax machines, computers, laptop computers, projectors, cameras, etc.
• Conduct initial screenings and process referrals for clinic services.
• Schedule, confirm, cancel, and reschedule clinical appointments for all providers by phone and/or mail.

Position-Specific Details:

• Appointment Type: Job Appointment or probational
• Work Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday.
• Compensation: The salary offered will be determined based on qualifications and experience.

Contact Information:

For further information about this vacancy, contact:

Leigh Conway

HR Director - ImCal HSA

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.