Administrative Coordinator 1-4 (Retail) - Job Appointment

Grambling State University; Baton Rouge (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

The Louisiana Office of State Parks is hiring an Administrative Coordinator for the State Capitol gift shop in Baton Rouge. The role focuses on retail operations, POS transactions, and daily customer service.

You will maintain resale inventory, assist with merchandise displays and pricing, and work with vendors to ensure timely orders while adhering to purchasing guidelines. The position offers a 40-hour week with a rotating schedule, open 9:00 am to 3:00 pm, and opportunities for advancement

Qualifications

• No experience required.

Responsibilities

• Maintains inventory of resale items & operational stock, and reviews sales records, to determine what items need to be ordered.
• Assists with the display & organization of resale merchandise, as well as pricing merchandise for sales.
• Works with vendors to ensure timeliness & accuracy of products & services. Inspects incoming inventory & compares specifications on invoices, purchase orders, etc.
• Works closely with the State Parks business office to ensure all purchasing & bidding guidelines are followed.
• Handles cash and card transactions using the Point-of-Sale (POS) system.
• Greets visitors and provides information to them, and answers questions. Provides a high level of customer service.

Skills

Customer service

Attention to detail

Inventory management

Tools

POS systems

Retail inventory software

Job description

The Office of State Parks (OSP) serves the citizens of Louisiana and visitors by preserving and interpreting natural areas of unique or exceptional scenic value, planning, developing, and operating sites that provide outdoor recreation opportunities in natural surroundings, preserving and interpreting historical and scientific sites of statewide importance, and administering intergovernmental programs related to outdoor recreation and trails.

This position is located at the State Capitol and State Parks Administrative Office in Baton Rouge, LA. This position is primarily retail and is located in the State Parks gift shop at the Louisiana State Capitol. The preferred candidate will have experience with Point-of-Sale (POS) systems, retail inventory, retail stocking, and shift reconciliation. The Administrative Coordinator plays a vital role in supporting daily site operations by providing reliable, high-level administrative assistance and exceptional customer service. This position serves as a key point of contact for visitors, maintains the inventory and resale of the gift shop, and helps maintain an organized, efficient work environment. Ideal candidates are detail-oriented, professional, and committed to delivering responsive, high-quality support.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Managing Resources:The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
  
• Working with Financial Information:The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

No experience or training is required.

This position is primarily retail; the preferred candidate will have experience with Point-of-Sale (POS) systems, retail inventory, retail stocking, and shift reconciliation.

Job Duties:

• Maintains inventory of resale items & operational stock, and reviews sales records, to determine what items need to be ordered.
• Assists with the display & organization of resale merchandise, as well as pricing merchandise for sales.
• Works with vendors to ensure timeliness & accuracy of products & services. Inspects incoming inventory & compares specifications on invoices, purchase orders, etc.
• Works closely with the State Parks business office to ensure all purchasing & bidding guidelines are followed.
• Handles cash and card transactions using the Point-of-Sale (POS) system.
• Greets visitors and provides information to them, and answers questions. Provides a high level of customer service.

Position-Specific Details:
Location: State Parks Administrative Office & Louisiana State Capitol, Baton Rouge, LA
Appointment Type: Job Appointment- In the event that funds become available for a permanent position, the employee may be converted to a probational appointment.
Career Progression: This position may be filled as an Administrative Coordinator 1, 2, 3, or 4. As part of a Career Progression Group, vacancies may be filled based on the qualifications of the selected applicant. Please refer to the "Class Specifications" page for specific information on salary ranges, minimum qualifications, and job concepts for each level.
Work Schedule: The "Shop at the Top" gift shop is open 7 days/week, from 9:00 am-3:00 pm (closed for major holidays). Position will work a rotating schedule of 40 hours/week, which can include weekends as needed, to ensure coverage.
Compensation: Compensation offered will be dependent on level of experience and certification, so please be sure to include all education and work experience for consideration.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.