Administrative Coordinator 1-4 (Retail) - Job Appointment

State of Louisiana; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Office of State Parks (OSP) at the Louisiana State Capitol and State Parks Administrative Office in Baton Rouge, LA is seeking an Administrative Coordinator who will provide high-level administrative support and exceptional customer service to visitors.

Responsibilities include managing the gift shop inventory, assisting with product displays, and handling cash and card transactions through the POS system.

Qualifications

• No experience or training is required.
• Preferred candidate will have experience with Point-of-Sale (POS) systems, retail inventory, retail stocking, and shift reconciliation.

Responsibilities

• Maintains inventory of resale items and stock, and reviews sales records to determine what items need to be ordered.
• Assists with display and organization of resale merchandise, and pricing merchandise for sales.
• Works with vendors to ensure timeliness and accuracy of products and services; inspects incoming inventory and compares invoices and purchase orders.
• Works closely with the State Parks business office to ensure all purchasing and bidding guidelines are followed.
• Handles cash and card transactions using the POS system.
• Greets visitors and provides information, answering questions with a high level of customer service.

Skills

Accepting Direction

Demonstrating Accountability

Focusing on Customers

Following Policies and Procedures

Managing Resources

Working with Financial Information

Tools

POS systems

Retail inventory

Retail stocking

Shift reconciliation

Job description

The Office of State Parks (OSP) serves the citizens of Louisiana and visitors by preserving and interpreting natural areas of unique or exceptional scenic value, planning, developing, and operating sites that provide outdoor recreation opportunities in natural surroundings, preserving and interpreting historical and scientific sites of statewide importance, and administering intergovernmental programs related to outdoor recreation and trails.

This position is located at the State Capitol and State Parks Administrative Office in Baton Rouge, LA. The Administrative Coordinator plays a vital role in supporting daily site operations by providing reliable, high-level administrative assistance and exceptional customer service. This position serves as a key point of contact for visitors, maintains the inventory and resale of the gift shop, and helps maintain an organized, efficient work environment. Ideal candidates are detail-oriented, professional, and committed to delivering responsive, high-quality support.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

No experience or training is required.

This position is primarily retail and is located in the State Parks gift shop at the Louisiana State Capitol. The preferred candidate will have experience with Point-of-Sale (POS) systems, retail inventory, retail stocking, and shift reconciliation.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Maintains inventory of resale items & operational stock, and reviews sales records, to determine what items need to be ordered.
• Assists with the display & organization of resale merchandise, as well as pricing merchandise for sales.
• Works with vendors to ensure timeliness & accuracy of products & services. Inspects incoming inventory & compares specifications on invoices, purchase orders, etc.
• Works closely with the State Parks business office to ensure all purchasing & bidding guidelines are followed.
• Handles cash and card transactions using the Point-of-Sale (POS) system.
• Greets visitors and provides information to them, and answers questions. Provides a high level of customer service.

Position-Specific Details:

Location:State Parks Administrative Office & Louisiana State Capitol, Baton Rouge, LA
Appointment Type:Job Appointment- In the event that funds become available for a permanent position, the employee may be converted to a probational appointment.
Career Progression:This position may be filled as an Administrative Coordinator 1, 2, 3, or 4. As part of a Career Progression Group, vacancies may be filled based on the qualifications of the selected applicant. Please refer to the "Class Specifications" page for specific information on salary ranges, minimum qualifications, and job concepts for each level.
Work Schedule:The "Shop at the Top" gift shop is open 7 days/week, from 9:00 am-3:00 pm (closed for major holidays). Position will work a rotating schedule of 40 hours/week, which can include weekends as needed, to ensure coverage.
Compensation: Compensation offered will be dependent on level of experience and certification, so please be sure to include all education and work experience for consideration.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities. Contact Information:

For further information about this vacancy, contact:
Melissa Thibodaux
Department of Culture, Recreation, & Tourism
1051 N. 3rdStreet
Baton Rouge, LA 70802
Fax: [phone]
[e-mail]