Administrative Coordinator

bloomtherapycenter; Greenville (SC); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off

Insurance

Job summary

Bloom Therapy Center is seeking a full-time Administrative Coordinator in Greenville to support front and back office operations, including scheduling clients, billing, and staff support. The role may require occasional travel to alternate local offices as the practice expands.

You will contribute to a positive client and staff experience and ensure PHI/ HIPAA confidentiality. Reports to the Administrative Director and works 40 hours per week, Monday through Friday.

Qualifications

• Front and back office coordination experience preferred.
• Strong communication and organizational skills.
• Knowledge of scheduling software and insurance verification is a plus.

Responsibilities

• Answer calls and manage Bloom mainline communications.
• Explain programs, policies, and scheduling process to clients.
• Schedule new clients to maintain full caseloads.
• Check insurance benefits for new clients.
• Coordinate office tasks and staff support.
• Protect PHI and HIPAA confidentiality.

Skills

Scheduling

Billing

Customer service

HIPAA compliance

Job description

Position Overview: Bloom Therapy Center is seeking a full-time administrative coordinator at 40 hours per week, Monday through Friday (further schedule details to be discussed). The position will start in our Greenville office; however, there may be a requirement to transfer to an alternate local office as we continue to expand. This position entails supporting the front and back end of our practice, including scheduling clients, billing, office upkeep, staff support, and managing the creation and implementation of a successful staff and client experience.

About Bloom Therapy Center: We believe in creating the best atmosphere for our clients and best work culture for our employees. Our mission is to create a better community by enabling and empowering underserved children and families to reach their potential; holistically targeting behavior and interactions to transform their short and long-term life outcomes. Our vision is to enhance the mental well-being of children,adults, couples and families, resulting in stronger families, a better community and brighter world. We are a fun, positive, and collaborative team who values using evidence-based practices to improve the health and wellness of our clients.

Reports to: Anabelle Arnold, Administrative Director

Pay: $18/hour

Benefits (further details to be discussed in interview): Paid Time Off, Insurance

Duties/Responsibilities:

• Answer calls to Bloom mainline.
• Explaining our programs, therapy offerings, practice policies, and scheduling process.
• Schedule new clients to keep caseloads full.
• Check insurance benefits for new clients.
• Order/pick-up weekly lunch for staff lunches
• Client satisfaction check-ins
• Keep the waiting room and bathrooms tidy.
• Responding to new client inquiries for services.
• Calling clients regarding outstanding paperwork or invoices.
• Scanning client documents
• This would require driving to our Simpsonville location and Pickens County location as needed
• Filling in for other administrative coordinators at other locations as needed.
• Check-in with new referrals placed on the waitlist.
• Protect and maintain PHI and HIPAA confidentiality
  • Not answering questions about current, waiting, or former clients without a release of information.

• Coordinate gifts/celebrations for birthdays and work anniversaries.