Administrative Coordinator

Bartlett Tree Experts; Charlotte (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Safety-first culture

Advancement opportunities—promotions

Medical, dental, vision, life, and-dis

401k retirement plan

Paid time off and holidays

Bonus program

Training and education resources

Job summary

Bartlett Tree Experts is seeking an Administrative Assistant to support our team in Charlotte, NC. This role emphasizes exceptional customer service, accurate data entry, and efficient office support for both administration and production teams.

Ideal candidates will handle high call volumes, assist with sales-related tasks, and maintain a positive, professional work environment in a safety-first culture. Local office duties apply during business hours.

Qualifications

• Experience in customer service and administrative support is required.
• Ability to multitask and manage time efficiently in a fast-paced office.

Responsibilities

• Interact with customers and support sales to raise brand awareness.
• Answer high-volume phone calls and perform outbound calls related to customer service and sales.
• Provide administrative support to office and production teams and enforce company policies.
• Maintain accurate data entry and document organization with attention to detail.
• Work independently, take initiative, and foster a positive work environment.

Skills

Customer service

Multitasking

Time management

Verbal & written communication

Tools

Microsoft Office Suite

Job description

Bartlett Tree Experts is looking for an Administrative Assistant to join our team. We are looking for an individual who understands the importance and value of our clients and recognizes the significance of team support!
Bartlett Tree Experts is a 100+-year-old scientific tree and shrub care company with over 130 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, level of service, award-winning safety record, and, most of all, our people. With services including pruning, insect and disease management, soil care and fertilization, and comprehensive tree inventory and management plans care, we strive to keep trees healthy and beautiful. We believe that every tree deserves a champion and are always looking for new champions to join the team!
We offer competitive compensation, as well as

• A safety-first culture and professional workplace
• Advancement opportunities - we promote from within
• Medical, dental, vision, life, and disability insurance
• 401k retirement plan
• Paid time off and holidays
• Bonus program
• Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories

To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett.

• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treats all team members with equality and respect.
• All duties to be performed in the local office during business hours.
• Utilize excellent verbal and written communication skills.
• Fosters a positive work environment.
• Highly motivated and able to multi-task in a fast paced office.
• Works well independently and takes initiative.
• Excellent time management.
• Strong organizational capabilities.
• Strong knowledge of Microsoft Office suite.
• Ability to learn and work within various proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail oriented with accurate data entry skills.

No phone calls or emails, please.
The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.
Charlotte
NC
Administrative/Customer Service
11/3/2026
Regular Full-Time