Administrative Coordinator (Part-time)

Bartlett; City of Rochester (NY); On-site; USD 28,000 - 33,000; Part time

Job summary

Bartlett Tree Experts in Rochester, NY seeks an Administrative/Customer Service Assistant to support our team. The role requires strong communication, multitasking, and organizational abilities to assist arborists and clients during business hours in a local office.

Proficiency in Microsoft Office and data entry is expected; no phone calls or emails. This is a regular part-time position with a focus on high-quality service and teamwork.

Qualifications

• Experience in administrative support and customer service.
• Strong communication, organizational and multitasking abilities.
• Proficient in Microsoft Office and basic data entry.

Responsibilities

• Assist with sales/support tasks and coordinate with arborists and clients.
• Answer high-volume phone calls and perform customer service and sales-related outreach.
• Perform administrative tasks and support office and production team members.

Skills

Customer service

Multitasking

Time management

Written and verbal communication

Organizational skills

Independent worker

Tools

Microsoft Office

Job description

Bartlett Tree Experts is looking for an Administrative Assistant to join our team. We are looking for an individual who understands the importance and value of our clients and recognizes the significance of team support!

Bartlett Tree Experts is a 100+-year-old scientific tree and shrub care company with over 130 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, level of service, award-winning safety record, and, most of all, our people. With services including pruning, insect and disease management, soil care and fertilization, and comprehensive tree inventory and management plans care, we strive to keep trees healthy and beautiful. We believe that every tree deserves a champion and are always looking for new champions to join the team!

• $20.00 - $24.00 per hour
• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treats all team members with equality and respect.
• All duties to be performed in the local office during business hours.
• Utilize excellent verbal and written communication skills.
• Fosters a positive work environment.
• Highly motivated and able to multi-task in a fast paced office.
• Works well independently and takes initiative.
• Excellent time management.
• Strong organizational capabilities.
• Strong knowledge of Microsoft Office suite.
• Ability to learn and work within various proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail oriented with accurate data entry skills.

No phone calls or emails, please.

The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.

Rochester

NY

Administrative/Customer Service

10/21/2026

Regular Part-Time