Administrative Coordinator

Mercy Medical Center, Inc.; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive health, prescription, and

Vision and dental benefits

403(b) retirement plan with generous 3

Paid Time Off (PTO) & holidays

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on auto & home insurance

Rewards & Recognition Program

Job summary

Mercy Medical Center, Inc. is hiring an Administrative Coordinator to support front desk operations, scheduling, and patient data management. The role emphasizes courteous interactions with patients, staff, and physicians, with focus on accurate record-keeping and insurance referrals.

The candidate should have hospital experience, strong communication skills, and the ability to handle multiple tasks in a fast-paced environment. Competitive benefits and professional support are provided.

Qualifications

• High School Diploma or GED is required.
• 2-3 years experience, preferably in a hospital setting.

Responsibilities

• Schedule patient appointments, answer phones and triage calls by importance/severity.
• Manage front desk duties, update patient demographics in the system, prepare patient charts, and assist with billing-related tasks.

Education

High School Diploma or GED

Job description

Summary

Join our Team at Mercy Medical Center - Now Hiring an Administrative Coordinator!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care.

Responsibilities

The Administrative Coordinator is responsible for scheduling patient appointments, answering phones and triaging calls for importance and/or severity. Responsible for all front desk duties including, but not limited to, review of patient demographics and updating information in the computer system, preparing patient charts for daily clinic, copying medical records, processing patient dictation, sorting mail and filling out disability forms. Maintain current knowledge of insurance requirements and referrals for accurate billing submission. Exhibits professional conduct at all times and maintains a courteous and helpful approach to interactions with staff, physicians, patients and visitors.

Requirements

• High School Diploma or GED
• 2-3 years experience, preferrably in a hospital setting

Min

USD $21.98/Hr.

Max

USD $36.27/Hr.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and “catch up” provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.