Administrative & Coordination Specialist - Local Services

Milton Keynes City Council; United States; Remote; USD 32,000 - 40,000; Full time

Benefits offered by this job

Great holiday benefits - 28 days + 32

Local Government Pension Scheme

Family friendly policies

Flexible benefits programme

Cycle to work scheme

Blue Light Card

Job summary

Milton Keynes City Council is seeking a proactive administrative professional within Adult Services to provide reliable business support in a busy environment. You will respond to enquiries, coordinate appointments, and maintain accurate records to ensure statutory work is completed on time.

The role requires strong digital skills (Excel, Word, PowerPoint) and a tactful, confidential approach. A full UK driving licence and access to a vehicle are beneficial but not essential.

Qualifications

• Experience providing business support in a busy, complex environment.
• Confidential handling of sensitive information.
• A Level 3 Business Administration qualification or equivalent experience.

Responsibilities

• Act as an initial point of contact, respond to enquiries and direct people to the most appropriate colleague or service.
• Organise, record and share sensitive or complex information while maintaining confidentiality and accurate records.
• Complete a range of administrative and financial tasks, including managing service contacts, arranging appointments, updating systems, preparing case files and processing enquiries.
• Arrange meetings and produce clear, accurate minutes and action points.
• Provide guidance and support to Business Support and Housing Apprentices as they develop their knowledge and skills.
• Use Microsoft Office and other digital systems to organise information, analyse data, solve problems and respond to changing service priorities.

Skills

Communication skills

Problem solving

Organisational skills

Discretion and tact

Education

Level 3 Business Administration qualification

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Milton Keynes City Council is seeking a proactive administrative professional within Adult Services to provide reliable business support in a busy environment. You will respond to enquiries, coordinate appointments, and maintain accurate records to ensure statutory work is completed on time.

The role requires strong digital skills (Excel, Word, PowerPoint) and a tactful, confidential approach. A full UK driving licence and access to a vehicle are beneficial but not essential.