Administrative Clerk: Traffic & Permitting Support

New York City Department of Transportation; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

New York City Department of Transportation is seeking a Clerical Associate Level 4 to support the OCMC-Streets division. The role involves answering phones, filing, and entering new jobs into the database, plus preparing official letters and managing records.

You will assist with weekly advisories, ARTS cases, and calendar coordination. Strong organizational and communication skills are required, along with Excel/Outlook/Word proficiency.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Typing speed of at least 100 keystrokes per minute and solid documentation skills.
• Proficiency with Excel, Outlook and Word; strong communication and organizational abilities.

Responsibilities

• Cover phones, take messages, file preparation, and entering new jobs into the database.
• Assist with weekly and weekend traffic advisories and construction embargoes as needed.
• Support 311 complaints and ARTS, including creating, downloading and closing cases.
• Prepare responses for signatures and maintain templates and records.
• Monitor the Director's calendar, schedule meetings, and coordinate attendees.

Skills

Typing 100 wpm

Independence

Time management

Verbal communication

Document accuracy

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

New York City Department of Transportation is seeking a Clerical Associate Level 4 to support the OCMC-Streets division. The role involves answering phones, filing, and entering new jobs into the database, plus preparing official letters and managing records.

You will assist with weekly advisories, ARTS cases, and calendar coordination. Strong organizational and communication skills are required, along with Excel/Outlook/Word proficiency.