Clerical Associate — Records & Requests Coordinator

New York City Department of Transportation; New York (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

New York City Department of Transportation is seeking a Clerical Associate to process and review FOIL, Preservation, NYPD, ARTS, and other official requests related to enforcement cameras. You will perform research, draft professional correspondence, and maintain comprehensive reports on requests.

The role requires a high school diploma and 1 year of clerical experience, with strong typing, communication, and organizational abilities. Residency and 55a considerations may apply.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Responsibilities

• Process and review FOIL, Preservation, NYPD, ARTS, and other official requests related to enforcement cameras.
• Conduct research and obtain pertinent information from contractors, supervisory staff, and agency personnel; draft and prepare professional correspondence.
• Prepare and maintain reports on incoming and completed requests; respond to telephone inquiries regarding request status and procedures.

Skills

Typing 100 wpm

Strong written and verbal"

Organizational skills

Multitasking

MS Office (Word, Excel, Outlook)

Research and information gathering

Discretion and confidentiality

Customer service

Independent work with team support

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

New York City Department of Transportation is seeking a Clerical Associate to process and review FOIL, Preservation, NYPD, ARTS, and other official requests related to enforcement cameras. You will perform research, draft professional correspondence, and maintain comprehensive reports on requests.

The role requires a high school diploma and 1 year of clerical experience, with strong typing, communication, and organizational abilities. Residency and 55a considerations may apply.