Administrative Clerk IV: Data Entry & Front Desk

Commonwealth of Massachusetts; Waltham (MA); On-site; USD 53,000 - 71,000; Full time

Job summary

Commonwealth of Massachusetts – Department of Children and Families in Greater Waltham is seeking a Clerk IV to provide administrative support to a large team of professional staff and uphold the department’s mission of protecting children. The position requires accurate data entry, records management, reception duties, and general office support to ensure smooth operations.

The successful candidate will work at the Greater Waltham office, use Microsoft Office daily, maintain filing systems, and

Qualifications

• At least 3 years of full-time office experience or equivalent.
• High school diploma or equivalent required; substitutions allowed as described.
• Strong typing and data entry abilities with accuracy.
• Proven ability to maintain filing systems and records management.
• Professional demeanor when interacting with the public.

Responsibilities

• Utilize Microsoft Office Word and Excel with accuracy.
• Perform typing, word processing and data entry tasks.
• Maintain the area office's case archive and records management.
• Greet clients as receptionist and redirect to staff as needed.
• Enter information into FamilyNet and assist with MassHealth claims.
• Support director and area office staff with administrative projects.

Skills

Data entry

Receptionist duties

Records management

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

FamilyNet

Job description

Commonwealth of Massachusetts – Department of Children and Families in Greater Waltham is seeking a Clerk IV to provide administrative support to a large team of professional staff and uphold the department’s mission of protecting children. The position requires accurate data entry, records management, reception duties, and general office support to ensure smooth operations.

The successful candidate will work at the Greater Waltham office, use Microsoft Office daily, maintain filing systems, and