Administrative Clerk — Housing & Intake Support

DeKalb Health; New Haven (CT); On-site; USD 43,000 - 53,000; Full time

Job summary

The Administrative Clerk position at ECC - HANH provides essential clerical and receptionist duties across agency departments, handling intake, verifications, scheduling, and filing. The role requires strong organization, attention to confidentiality, and effective communication with applicants and staff.

Preferred bilingual ability (Spanish/English) and knowledge of housing program regulations. Office software proficiency and a valid CT driver's license are expected as part of daily duties.

Qualifications

• High School or Associate Degree with concentration in business sciences or related area.
• Two years of work experience in an administrative role; or four years in an administrative position related to housing programs.

Responsibilities

• Performs general clerical and administrative functions.
• Answers phones and greets visitors; directs to proper offices.
• Manages intake and mailing processes and maintains filing systems.
• Assists with verification processes for applicants and recertifications.
• Supports data entry into MIS and manual logs; prepares and distributes agency materials.

Skills

Office software (MS Office)

Verbal & written communication

Confidential information handling

Bilingual Spanish/English (preferred)

Driver's license

HUD/IRS/CHFA regulations knowledge

Education

High School or Associate Degree with business emphasis

Job description

The Administrative Clerk position at ECC - HANH provides essential clerical and receptionist duties across agency departments, handling intake, verifications, scheduling, and filing. The role requires strong organization, attention to confidentiality, and effective communication with applicants and staff.

Preferred bilingual ability (Spanish/English) and knowledge of housing program regulations. Office software proficiency and a valid CT driver's license are expected as part of daily duties.