Administrative Clerk – Call Center & Data Entry

Eversource; Springfield (MA); On-site; USD 36,000 - 44,000; Full time

Job summary

Eversource Energy is seeking a detail‑oriented administrative assistant to support the Call Center, Meter to Cash, and Integration Center. You will handle mail, reports, scanning, copying, filing, and data entry while supporting management and staff.

The role emphasizes accurate documentation, timely task completion, and teamwork in a union environment. Basic typing, Word/Excel skills, and reliability are essential.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Typist at least 35 wpm and proficient with PCs.
• Prior clerical experience (min 6 months) preferred.

Responsibilities

• Administrative support for Call Center, Meter to Cash, and Integration Center.
• Sort and distribute mail, scan, copy, file, and maintain reports.
• Data entry, order supplies, verify phone lines, and assist with special projects.

Skills

Communication skills

Typing 35 wpm

Data entry

Clerical experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

CIS systems

Job description

Eversource Energy is seeking a detail‑oriented administrative assistant to support the Call Center, Meter to Cash, and Integration Center. You will handle mail, reports, scanning, copying, filing, and data entry while supporting management and staff.

The role emphasizes accurate documentation, timely task completion, and teamwork in a union environment. Basic typing, Word/Excel skills, and reliability are essential.