Administrative Operating Records Support A/B

Eversource Energy; Atlanta (GA); On-site; USD 35,817 - 46,838; Full time

Job summary

Eversource Energy in the Atlanta area is seeking an Administrative Operating Records Support to manage distribution, production, and meter service records. The role requires initiative, judgment, and knowledge of Company procedures, with starting pay of $25.78 - $33.69 per hour.

The position includes cross-training, data entry, filing, and handling inquiries from customers and staff, with safety and union considerations integral to daily duties.

Qualifications

• Education: High school Diploma or GED.
• Experience: 2 years in related work.
• Knowledge/Skills: detail-oriented, proficient typing, computer and office equipment.
• Desirable: knowledge of meters and metering equipment; CAD knowledge.

Responsibilities

• Maintain distribution, production, and meter service records.
• Answer calls and provide information to customers and staff.
• Input data into payroll and other operating systems.
• Maintain filing systems and supply orders.
• Cross-train and back up as needed.

Skills

Data entry

Detail oriented

Typing speed

Computer skills

CAD knowledge

Education

High school Diploma

Tools

CAD system

Job description

Full job description Performs a variety of administrative work in connection with the preparation, processing, and maintenance of distribution, production, and meter service records, for an assigned operating area of the Company. Work requires initiative, judgment, and a working knowledge of applicable Company procedures and practices. Starting pay rate is $25.78 - 33.69 per hour.

General Principal Duties

• Receives and analyzes calls requiring immediate response.
• Operates base radio equipment to contact operating personnel for assuring safe and reliable operation of the system and timely response to customers.
• Receives and answers telephone and personal inquiries from customers, company personnel, etc.
• Obtains and furnishes requested information or ensures proper and timely response by appropriate personnel.
• Operates a computer to input or extract data relating to operating records, timesheets, work management, time and vehicle data into payroll system and other related operating data.
• Participates in the instruction of new and less experienced administrative support in job techniques, methods, and procedures.
• Responsible for monthly data entry of P-Card purchases.
• Maintains filing systems and service cards for the department.
• Orders supplies as needed.

Administrative Operating Records Support – cross training

Will be cross trained in essential aspects of the Administrative Operating Records Support job classification, and will back‑up as needed, due to vacations, sick, leaves of absence or emergency/unusual business situations.

Distribution Duties

• Prepares, processes, and maintains a variety of distribution records, reports, and orders, some of a complex or technical nature.
• Coordinates school safety program.
• Responsible for administrative aspects of CBYD related work, including demolition notifications, as required.
• Traffic duty invoices, as assigned.

Meter & Service Duties

• Prepares, processes, and maintains a variety of meter & service records, reports, and orders, some of a complex or technical nature.
• Prepares, verifies, and processes appliance repair orders and red tag orders for billing customers for completed work.
• Inputs data associated with metering equipment as required.
• Verifies and assists with meter inventories and reconciles discrepancies.

Minimum Requirements

• Education: High school Diploma or the equivalent (GED).
• Experience: 2 Years of related experience.
• Knowledge, Skills, and Abilities: Working knowledge of operating and construction procedures and practices as they relate to the work; ability to operate a computer and other office equipment; ability to work with detail; ability to perform skilled typing; working knowledge of various types of meters and associated metering equipment is desirable; working knowledge of CAD system is desirable.

Working Conditions: Normal office environment.

Bargaining unit employee with contractual rights to the position will be given first consideration. This is a union represented position so anyone going into this position would be required to become a member of the union.

Worker Type: Regular. Number of Openings: 1.

EEO Statement: Eversource Energy is an Equal Opportunity and Aff

All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor.

Worker is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing. A positive drug test will result in disciplinary action.

Emergency Response: Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.