Administrative & Business Assistant

W3Global; Lyerly (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

W3Global in Lyerly, GA is seeking a bilingual Administrative & Operations Coordinator to bridge China-based management with US factories, clients and staffing agencies. You will handle email communication, invoices, orders, and day-to-day operations.

The role requires Mandarin and English fluency, on-site presence in the United States, and strong organizational skills to support HR, vendor coordination, and client matters.

Qualifications

• Fluency in Mandarin Chinese and English, written and spoken.
• Independent email correspondence and verbal communication in both languages.
• Must be based on-site in the United States.
• Strong understanding of American workplace culture and business practices.

Responsibilities

• Manage email correspondence between China-based management and US teams and partners.
• Reconcile invoices, process client orders, and coordinate daily operations.
• Provide recruitment support for supervisory roles and HR coordination.
• Maintain communication with staffing agencies and vendors to ensure timely actions.
• Support local office administration, scheduling, and record-keeping.

Skills

Mandarin & English

Email management

Multitasking

Interpersonal skills

Job description

Role - Bilingual Administrative & Business Assistant

Location - Lyerly, GA

Work Type - Full-time | On-site

Job Summary

A growing company is seeking a bilingual Administrative & Operations Coordinator to serve as the primary communication link between its China-based management team and local American factories, clients, and staffing agencies. Key responsibilities include managing email correspondence, reconciling invoices and bills, processing client orders, and coordinating day-to-day operational activities.

Key Responsibilities

• HR & Labor Coordination
• Provide recruitment support for supervisory positions.
• Coordinate communication between the China-based management team and American employees.
• Bridge cultural and operational differences by understanding local workplace expectations, business etiquette, and communication styles.
• Support internal and external discussions and negotiations as needed.
• Operations & Billing Management
• Monitor and manage work email correspondence regularly.
• Reconcile staffing agency invoices at the end of each month.
• Prepare and submit payment documentation.
• Maintain email communication with staffing agency partners.
• Receive and process orders from U.S. clients via email.
• Ensure timely responses, accurate record-keeping, and effective handling of local client matters.
• General Factory Administration & Liaison
• Coordinate local facility administration, including scheduling pest control, maintenance, and other vendor services.
• Monitor copied client emails and ensure information is routed to the appropriate teams.
• Keep the China-based management team informed of relevant updates and client communications.
• Maintain operational alignment and timely communication with internal teams and external business partners.

Qualifications

• Fluency in both Mandarin Chinese and English, written and spoken.
• Ability to independently manage professional email correspondence and verbal communication in both languages.
• Must be based on-site in the United States.
• Strong understanding of American workplace culture, communication styles, and business practices.
• Experience in administration, executive assistance, or operations coordination.
• Strong multitasking, inbox management, and organizational skills.
• Excellent interpersonal communication and timely information-sharing abilities.
• High attention to detail, particularly in invoice reconciliation and document organization.
• Valid U.S. work authorization is required. Visa sponsorship is not available for this position.