Administrative & Billing Support Specialist I

EMS Management & Consultants, Inc.; Rancho Cordova (CA); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Discretionary bonus plan

Health coverage

Retirement plan

Paid time off

Job summary

EMS Management & Consultants, Inc. seeks a detail-oriented Support Services Specialist I to provide essential administrative and operational support under the Division Manager. You will help with mail handling, document processing, and front desk coverage while ensuring adherence to EMS|MC policies.

The role requires a high school diploma or GED, basic MS Office skills, and strong English communication. Hybrid/remote options may be available with necessary equipment provided by EMS|MC.

Qualifications

• High school diploma or GED required.
• Basic knowledge of office equipment (fax, phone, email).
• Working knowledge of Microsoft Office Suite (Word, Excel).
• Proficiency in English for job-related communication.

Responsibilities

• Receive, sort, and distribute incoming mail and faxes to appropriate departments.
• Assemble insurance claim forms with required documentation.
• Prepare outgoing mail including labeling, enveloping, and metering.
• Scan and upload documents into the imaging system for recordkeeping or processing.
• Weekly faxing of Hospital Face Sheet requests and follow-ups to obtain medical records contact information.
• Stamp and audit payments prior to deposit to verify accuracy and payee details.
• Prepare and tally daily cash batches.
• Retrieve patient demographic data from hospital systems.
• Provide coverage and support for front desk functions as needed.
• Process, log, and upload Survey Letters to InfoSend.
• Perform electronic billing tasks including creation, logging, uploading/downloading, and batch confirmation tracking.

Skills

English proficiency

Verbal communication

Written communication

Organizational skills

Problem solving

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Open Office

Job description

EMS Management & Consultants, Inc. seeks a detail-oriented Support Services Specialist I to provide essential administrative and operational support under the Division Manager. You will help with mail handling, document processing, and front desk coverage while ensuring adherence to EMS|MC policies.

The role requires a high school diploma or GED, basic MS Office skills, and strong English communication. Hybrid/remote options may be available with necessary equipment provided by EMS|MC.