Administrative Associate II — Office & Accessibility Support

Arts In Wilmington; Raleigh (NC); Hybrid; USD 28,000 - 39,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Associate II for the Deaf and Hard of Hearing division in the Raleigh Regional Center. The role supports accessible interactions for Deaf, Hard of Hearing, and Deaf-Blind individuals and trains new staff on office procedures.

Responsibilities include end-of-day close, visitor/caller routing, minute-taking, and maintaining smooth office operations with attention to accessibility needs.

Qualifications

• High school diploma or GED and one year of administrative experience.
• Equivalent combination of education and experience accepted.

Responsibilities

• Train new staff on in-house office procedures.
• Handle end-of-day closing processes for the regional center.
• Know programs and operations of the division to route visitors and callers appropriately.
• Coordinate meetings and take minutes; manage logistics.

Skills

Customer service

Communication

TTY

Video phone

Education

High school diploma

GED

Job description

The North Carolina Department of Health and Human Services (DHHS) is seeking an Administrative Associate II for the Deaf and Hard of Hearing division in the Raleigh Regional Center. The role supports accessible interactions for Deaf, Hard of Hearing, and Deaf-Blind individuals and trains new staff on office procedures.

Responsibilities include end-of-day close, visitor/caller routing, minute-taking, and maintaining smooth office operations with attention to accessibility needs.