Interpreting Services Specialist

Health & Human Services; Greensboro (NC); On-site; USD 55,000 - 97,000; Full time

Benefits offered by this job

Sign-On Bonus Eligibility

Paid vacation and sick leave

Parental leave

Job summary

North Carolina Department of Health and Human Services (DHHS) seeks an Interpreter Services Specialist to provide communication access for staff and consumers in the Greensboro Regional Center. Travel covers 10 NC counties and occasionally statewide, including nights and weekends.

Lead for interpreters in the region, responsible for mentoring, coordinating trainings, and ensuring ADA compliance and licensure standards. Bachelor's degree and two years of interpreting experience required.

Qualifications

• Bachelor's degree in an interpreter training program and two years of professional interpreting experience in a community, business, or government program.
• OR An equivalent combination of education and experience.
• Must have ability to interpret and transliterate in a variety of settings and for a variety of consumers with various registers including formal to intimate
• Must be licensed to interpret/transliterate as determined by the North Carolina Interpreter and Transliterator Licensing Board before starting employment with DSD

Responsibilities

• Identifying developmental needs of area interpreters.
• Coordinating and/or providing trainings and skills development.
• Providing information on legal compliance related to interpreting including the ADA and NC Licensure Law.
• Developing local interpreter resources.
• Receiving and approving accurate invoices from contracted interpreters.
• Serve as the Greensboro Regional Center's representative in local interpreter meetings.
• Coordinating and providing ASL Interpreting services to Regional Center Staff, including tactile interpretation if DeafBlind staff are present.

Skills

Deaf culture knowledge

ASL proficiency

Interpreting practices

Communication with diverse populations

Education

Bachelor's degree in interpreter training program

Job description

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The Interpreter Services Specialist position provides communication access (ASL interpreting and coordination) for the staff and consumers of the Greensboro Regional Center. Travel will include coverage of the region's 10 counties plus statewide, as needed, occasionally involving nights and weekends. Position provides unique interpreting services as well as mentoring services for the 10 central most counties of NC. The position is also the primary lead position within the regional center to provide services to our large group of interpreters within our 10-county region. It requires demonstrated knowledge, skills, and experience in serving a wide variety of the needs of the target population.

Job Responsibilities

• Identifying developmental needs of area interpreters
• Coordinating and/or providing trainings and skills development
• Providing information on legal compliance related to interpreting including the ADA and NC Licensure Law
• Developing local interpreter resources
• Receiving and approving accurate invoices from contracted interpreters
• Serve as the Greensboro Regional Center's representative in local interpreter meetings
• Coordinating and providing ASL Interpreting services to Regional Center Staff. This includes providing Tactile ASL interpreting if there are DeafBlind staff assigned to the Regional Center

Salary Range

Salary Range: $55,221 - $96,639 Recruitment Range: $55,221 - $75,930

Sign-On Bonus Eligibility

To qualify for the Sign-On Bonus, a newly hired permanent full-time or permanent part-time employee must work 30 to 40 hours per week to be eligible. Those who are eligible and working less than 40 hours a week will receive a prorated rate.

• The employee has held a position in the North Carolina State government, including the judicial system, or the University of North Carolina system, within the last 12 months (the employee shall remain ineligible for 12 months from the separation date)
• The employee has previously received a sign-on bonus from any State agency
• DHHS has paid any contract placement or recruitment fees.

All Sign-On Bonuses are contingent upon budget and final eligibility determination as of the effective date of hire. Additional information regarding the Sign-On Policy can be found here Sign-On and Retention Bonus Policy Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

Preferred Qualifications

• Thorough knowledge of Deaf culture, American Sign Language, interpreting practices and processing models (long term memory, short term memory, visualization, monitoring, language fluency, evaluation, assessment, etc.)
• Working knowledge of State and Federal laws as they relate to communication access
• Must have ability to interpret and transliterate in a variety of settings and for a variety of consumers with various registers including formal to intimate
• Must be licensed to interpret/transliterate as determined by the North Carolina Interpreter and Transliterator Licensing Board before starting employment with DSD

Position Closing Date

This position will close at 11:59 p.m. the night before the end date.

Division of Services for the Deaf and Hard of Hearing

The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf, Hard of Hearing, or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives, especially their health and well-being.

Compensation & Benefits

• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

Visit website for State Benefits Supplemental and Contact Information

Equal Opportunity Employer

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor's Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.

Minimum Education and Experience

• Bachelor's degree in an interpreter training program from an appropriately accredited institution and two years of professional interpreting experience in a community, business, or government program.
• OR An equivalent combination of education and experience.

Necessary Special Requirements

Necessary Special Requirements If applicable as defined by GS 90D, meets the requirements for licensure as determined by the North Carolina Interpreter and Transliterator Licensing Board.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, or practices.

Recruiter

Recruiter: Lisa M Sasser Contact: DHHS Workday Support Form

Contact Information

If there are any questions about this posting, please contact Talent Acquisition at [e-mail].