Administrative Associate II — Detail-Driven Office Support

Adult Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

North Carolina Department of Adult Correction seeks an Administrative Associate II to provide clerical support in Judicial District 22 (Davidson County). The role involves assisting Chief Probation/Parole Officers and officers, handling inquiries, scheduling, correspondence, and data entry in the OPUS system.

Responsibilities include composing reports, maintaining files and calendars, and coordinating communications with staff and community partners.

Qualifications

• Attention to detail and thoroughness in completing tasks.
• Clear, concise written and verbal communication.
• Ability to build and maintain professional relationships.
• Proficiency with standard office equipment and software.
• Ability to plan and organize work across tasks and deadlines.
• Team player with collaborative mindset.

Responsibilities

• Monitor offender waiting areas and field basic inquiries.
• Answer calls and disseminate information to the right person.
• Act on directives to support orderly unit operations.
• Enter and retrieve information in OPUS as needed.
• Type and edit reports, orders, and other documents.
• Record and transcribe meeting minutes.
• Maintain staff schedules and calendars.
• Assist with inventory and ordering of supplies.
• Update and maintain district fact sheets.
• Prepare monthly unit reports and various logs.
• Organize information for the location and unit.
• Compose and respond to daily email correspondence.

Skills

Attention to Detail

Communication

Interpersonal Skills

Office Technology

Planning and Organizing Work

Team Work

Education

High School Diploma

1 year office assistant/secretarial experience

Tools

OPUS system

Job description

North Carolina Department of Adult Correction seeks an Administrative Associate II to provide clerical support in Judicial District 22 (Davidson County). The role involves assisting Chief Probation/Parole Officers and officers, handling inquiries, scheduling, correspondence, and data entry in the OPUS system.

Responsibilities include composing reports, maintaining files and calendars, and coordinating communications with staff and community partners.