Administrative Associate (1274)

Watches of Switzerland Group PLC; Town of Florida (NY); On-site; USD 30,000 - 40,000; Part time

Job summary

Watches of Switzerland Group PLC is looking for a part-time Administrative Associate in Town of Florida, NY. This position involves assisting clients with sales transactions, repairs, and general back-office functions.

The ideal candidate will have 1-3 years of administrative experience and good customer service skills. Flexibility for store hours including evenings and weekends is required. Join a caring management team and start building long-lasting relationships with clients.

Qualifications

• 1-3 years of administrative experience.

Responsibilities

• Assist clients with their purchase, repair, or service concern.
• Process sales transactions following company policies.
• Participate in general store/office maintenance.

Skills

Good customer service and selling skills

Good interpersonal and communication skills

Detail oriented and good organizational skills

Teamwork

Able to multitask in a fast-paced environment

Computer literate (MS Office)

Education

High School Diploma

Job description

Job Objective

To help you be successful, our Administrative Associate will be fully trained in our services; supported by a management team that truly cares about your success. You are empowered to be yourself to create an experience that will build long‑lasting relationships. An Administrative Associate will assist clients and Sales Professionals with all sales transactions and repairs, ship and receive merchandise following company guidelines, answer phones and general back‑office functions.

Responsibilities

• Assist clients with their purchase, repair, or service concern in a friendly and professional manner.
• Assist sales professionals and management team with their concerns and special requests.
• Answer phones in a polite, friendly manner and assist clients with their requests.
• Take bank deposits to a banking facility.
• Process sales transactions and ensure they are handled according to company policies.
• Perform opening and closing procedures.
• Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
• Assist and cooperate with corporate office on special requests, such as drop shipments, RTVs, reconciling of store inventory, etc.
• Process and distribute repairs, accordingly, prepare factory repairs via US Mail, assist clients with all repair service questions.
• Ensure store has all necessary supplies and materials.
• Ensure merchandise that client has purchased is properly packaged in the corresponding box, cleaned, price tags removed, gift wrapped if requested.
• Assist sales floor with typing/requesting Retail Replacement Cost Certificates.
• Prepare all packages for mailing and shipping.
• Participate in general store/office maintenance.
• Complete all duties as assigned by management.

Supervisory/Management Responsibilities

N/A

Physical Requirements

• Required to stand for long periods of time

Working Conditions and Environment

• Schedule flexibility and availability required to accommodate store hours, including evenings and weekends.
• Multi‑task environment at a fast‑paced level.

Education

• High School Diploma

Experience

• 1-3 years of administrative experience

Skills

• Good customer service and selling skills
• Good interpersonal and communication skills (verbal and written)
• Detail oriented and good organizational skills
• Teamwork
• Able to multitask in a fast‑paced environment
• Computer literate (MS Office)
• This is a part‑time position