Administrative Associate

Sentara Healthcare Inc; Virginia Beach (VA); Hybrid; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with employer match

Job summary

Sentara Virginia Beach General Hospital Emergency Department is seeking a dedicated Administrative Associate for a full-time day shift. The role includes clerical support, patient records management, appointment scheduling, and handling inquiries.

This position partners with medical staff and management to deliver high-quality care, with benefits and a market-competitive base pay. High school diploma required; healthcare experience preferred.

Qualifications

• High School Grad or Equivalent is required.
• Associate or Bachelor's Degree is preferred.
• Microsoft Office experience is preferred.
• One year in a medical environment or healthcare-related certificate is preferred.

Responsibilities

• Provides administrative and clerical support, manages patient records, schedules appointments, and handles patient inquiries.
• Acts as first point of contact for patients, families, and visitors with excellent customer service.

Skills

Customer service

Clerical tasks

Communication

Medical environment

Education

High School Grad or Equivalent

Associate or Bachelor's Degree

Tools

Microsoft Office

Job description

Sentara Virginia Beach General Hospital Emergency Department is hiring a Full-time Administrative Associate.

Looking for full-time steady employment with great benefits?

Shift/Hours:

• Full-time, Day Shift, working from 7 a.m. to 7 p.m. on Monday and Friday, and working from 7 a.m. to 3 p.m. on Tuesday and Wednesday.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)


• Associate or Bachelor's Degree (Preferred)

Experience

• Microsoft Office experience (Preferred)


• One year of experience in a medical environment (Preferred)


• Completion of a healthcare-related certificate program (Preferred)


• Transferable skills, for example: one year or more in a call center, customer service application program (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Sentara Northern Virginia Medical Center located in Woodbridge, VA is a 183-bed not-for-profit hospital. We combine the resources of a major health system with the compassionate, personalized care of a community hospital. We offer quiet, private rooms and quality care focused on safety and patient satisfaction. Our clinical services include advanced imaging, cancer services, cardiovascular care, emergency care, lab services, orthopedics, weight loss services and more, all powered through Sentara eCare®, a comprehensive electronic medical record system. In addition to our hospital, Sentara Health is enhancing access to healthcare services in Northern Virginia with outpatient and imaging centers in Lake Ridge, Lorton, Springfield and Alexandria, Va. We improve health every day, come be a part of the community.