Administrative Associate

Sentara; Virginia Beach (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)/403(b) with employer match

Paid Time Off

Education assistance

Student debt paydown

Life Insurance

Disability insurance

Job summary

Sentara Virginia Beach General Hospital Emergency Department is seeking a full-time Administrative Associate to join the day shift team in Virginia Beach. Schedule: 7 a.m. – 7 p.m. on Monday and Friday; 7 a.m. – 3 p.m. on Tuesday and Wednesday.

The position provides clerical support, manages patient records, schedules appointments, handles patient inquiries, and serves as the first point of contact for patients, families and visitors, ensuring high-quality care and service.

Qualifications

• High school diploma or equivalent required.
• Associate or bachelor’s degree preferred.
• Microsoft Office experience preferred.
• One year of experience in a medical environment preferred.
• Healthcare-related certificate program preferred.
• Strong customer service and clerical skills required.

Responsibilities

• Provide administrative support to the unit or department.
• Serve as first point of contact for patients and visitors.
• Manage patient records and schedule appointments.
• Handle patient inquiries and coordinate with medical staff.

Skills

Customer Service

Administrative Skills

Clerical Skills

Education

High School Grad or Equivalent

Associate or Bachelor's Degree

Tools

Microsoft Office

Job description

City/StateVirginia Beach, VAWork ShiftFirst (Days)Overview:Sentara Virginia Beach General Hospital Emergency Department is hiring a Full-time Administrative Associate.Looking for full-time steady employment with great benefits? If Yes, Apply Today!Shift/Hours:Full-time, Day Shift, working from 7 a.m. to 7 p.m. on Monday and Friday, and working from 7 a.m. to 3 p.m. on Tuesday and Wednesday.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent (Required)Associate or Bachelor's Degree (Preferred)ExperienceMicrosoft Office experience (Preferred)One year of experience in a medical environment (Preferred)Completion of a healthcare-related certificate program (Preferred)Transferable skills, for example: one year or more in a call center, customer service application program (Preferred)Keywords: Administrative Associate, Clerical Support, Receptionist, Call CenterWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region’s only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.