Administrative Associate

Sentara Health; Virginia Beach (VA); On-site; USD 55,994,000 - 82,696,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off and Holidays

Parental and Family Caregiver Leave

Education assistance

Job summary

Sentara Virginia Beach General Hospital Emergency Department is seeking a Full-time Administrative Associate to support daily operations and patient services in a fast-paced environment. You will provide clerical support, manage patient records, schedule appointments, and answer inquiries while collaborating with medical staff and leadership to ensure high-quality care for our diverse community.

The role offers day shifts, competitive pay, and a comprehensive benefits package including medical,

Qualifications

• High School Diploma or GED required.
• Associate or Bachelor's degree preferred.
• Experience in a medical environment preferred.

Responsibilities

• Provide clerical support, manage patient records, schedule appointments, and handle patient inquiries.
• Collaborate with medical staff, management, and patients to ensure high-quality care.
• Serve as first point of contact for patients, families and visitors on unit.

Skills

Customer service

Communication skills

Microsoft Office

Education

High School diploma or GED

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

Sentara Virginia Beach General Hospital Emergency Department

Sentara Virginia Beach General Hospital Emergency Department is hiring a Full-time Administrative Associate.

City/State

Virginia Beach, VA

Work Shift

First (Days)

Shift/Hours

• Full-time, Day Shift, working from 7 a.m. to 7 p.m. on Monday and Friday, and working from 7 a.m. to 3 p.m. on Tuesday and Wednesday.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)
• Associate or Bachelor's Degree (Preferred)

Experience

• Microsoft Office experience (Preferred)
• One year of experience in a medical environment (Preferred)
• Completion of a healthcare-related certificate program (Preferred)
• Transferable skills, for example: one year or more in a call center, customer service application program (Preferred)

Keywords

Administrative Associate, Clerical Support, Receptionist, Call Center

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Virginia Beach General Hospital, located in Virginia Beach, VA, is home to the region's only Level III Trauma Center. Our 273-bed facility has a long history of commitment to our communities of Virginia Beach, Eastern Shore, and Northeastern North Carolina, offering specialized tertiary services as well as many advanced clinical services. We are located just 15 minutes from VA Beach Town Center and just a few minutes to the Oceanfront.

As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart, vascular, neuroscience, neurosurgery, orthopedics and spine care, cancer care, advanced imaging, and behavioral health.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.