Administrative Associate

Baylor University; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous time off

Tuition remission

Automatic retirement contributions

Job summary

Baylor University in Dallas is seeking an Administrative Associate to support the coordination and administration of Exam Accommodations for nursing students. This role involves providing general administrative support in the Success Center, assisting in coordinating exams, and communicating effectively with students and staff.

The ideal candidate must have at least a High School diploma and relevant experience. A bachelor's degree is preferred. The position includes a comprehensive benefits package, including medical, dental, and vision insurance.

Qualifications

• A High School diploma and one year of relevant experience are required.
• A bachelor's degree and three years is preferred.
• Ability to provide general administrative assistance.

Responsibilities

• Support coordination and administration of exam accommodations for nursing students.
• Assist with Success Center operations and provide general administrative support.
• Communicate with students, faculty, and staff effectively and tactfully.
• Support maintenance of assistive technology.

Skills

Administrative support

Communication

Customer service

Problem-solving

Education

High School diploma

Bachelor's degree

Job description

What We Are Looking For

The Administrative Associate will support the coordination and administration of Exam Accommodations for nursing students at LHSON, help maintain assistive technology, and stay current in accommodation policies/procedures. They will also provide general administrative assistance with the Success Center and serve as a first-contact for visitors/students.

A High School diploma and one year of relevant experience are required. A bachelor's degree and three years is preferred. This position is located in Dallas, TX.

Applicants must be authorized to work full-time in the United States.

What You Will Do

Support Coordination and Administration of Exam Accommodations

Support the coordination and administration of exams for nursing students with disabilities. This includes support for scheduling and preparing exams, answering basic inquiries related to testing center policies, and carrying out duties / tasks to ensure compliance related to testing. Provides primary support for proctoring accommodation exams at LHSON and will promptly address and report academic integrity concerns.

Assist with Success Center Operations and LHSON Support

Provide general administrative assistance with the Success Center and other LHSON offices as needed. Support proctoring of make-up exams. Assist with various projects, activities, or tasks as needed. Provide support and logistical help with activities and events such as Preview Day, Orientation, White Coat, and Pinning Ceremony with tasks such as program printing, document organization, pin board assembly, or other duties as needed.

Communication with Students, Faculty, and Staff

Serve as a first point of contact for Success Center visitors and testing students. Provide support with in-person inquiries, phone calls, and emails. Provide accurate information, guidance through processes, and appropriate triage test concerns to appropriate staff / resources. Work effectively with a wide variety of individuals, specifically during high volume seasons, that require excellent judgement and tactful handling to provide a positive and supportive experience.

Support Maintenance of Assistive Technology

Support logistical planning, coordination, and troubleshooting of assistive technology for testing center as well as other software and hardware utilized to support implementation of academic accommodations. This may require collaborative efforts with the Baylor IT help desk and OALA to ensure testing and other accommodations are accessible to students registered for accommodations.

Professional development and training regarding policies and practices

Engage in profession development and training from OALA and LHSON to stay current in office policies, processes, and best practices. This role is expected to proactively communicate any gaps in services, knowledge, and processes they identify in order for staff and leadership to remedy these or provide any necessary support to ensure compliance with ADA as well as meet the mission, vision, and goals of OALA and the LHSON.

Other

• Perform all other duties as assigned to support Baylor’s mission
• Ability to comply with University policies
• Maintain regular and punctual attendance

What You Can Expect

As part of the Baylor family, eligible employees receive a comprehensive benefits package that includes medical, dental, and vision insurance, generous time off, tuition remission, and outstanding automatic retirement contributions. Baylor has a comprehensive benefits plan that supports you and your family’s wellbeing and allows you to be a part of the life of a vibrant and active college campus. To learn more, go to Baylor Benefits & Advantages.

Explore & Engage

Learn more about Baylor and our strategic vision, Baylor in Deeds. Also, explore our great hometown of Waco and the many opportunities to engage locally. If you are new to Central Texas, This is Waco!