Administrative Assistant - Tree Care & Client Support

Air Comfort, Inc; Greensboro (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay with 40+ hours

PTO and holidays

Overtime opportunities

Long-term disability insurance

Short-term disability insurance

Life & AD&D insurance

401(k) with company match

Health, dental, and vision plans

HSA/FSA options

Pre-tax commuter benefits

Legal assistance plan

Supplemental coverage options

Job summary

Arbor Equity is seeking a detail-oriented Office Administrative Assistant to support daily office operations, assist staff and clients, and help ensure smooth business operations. This role offers a collaborative environment, potential growth, and comprehensive benefits as described in the job posting.

The position emphasizes first-contact duties, data entry in CRM, calendar coordination, filing, invoicing support, and coordination of tree care services, with a strong focus on organization and

Qualifications

• Experience as an Administrative Assistant or in a similar administrative role.
• Strong computer literacy with the ability to navigate various software programs.
• Excellent organizational skills and keen attention to detail.
• Strong customer service skills and the ability to address client inquiries professionally.
• Ability to manage multiple tasks effectively while maintaining a positive attitude.
• Strong verbal and written communication skills.
• Familiarity with data entry processes and file management systems.
• Reliable transportation to and from work.
• Consistent punctuality and attendance, with the ability to work 40 hours per week.
• Commitment to a safe, respectful, and professional work environment.
• Notary preferred but not required.

Responsibilities

• Serve as the first point of contact by handling incoming calls, emails, and correspondence with professionalism and efficiency.
• Perform accurate data entry and maintain up-to-date records in our computerized systems, including CRM software.
• Schedule appointments, manage team calendars, and coordinate tree work and plant health care services.
• Maintain organized filing systems for both physical and electronic documents.
• Support financial operations by processing invoices, billing and invoicing customers.
• Assist with utility locates, vendor setup, and related paperwork.
• Obtain signed customer proposals, print work orders, and secure certificates of insurance for customers.
• Maintain employee driver files and assist with DOT compliance, including medical cards, exams, and random drug screens.
• Keep records of vehicle repairs and maintenance, and manage driver status on auto policies.
• Ensure office cleanliness and manage inventory of supplies.
• Assist with accounts receivable and triage customer issues to ensure prompt resolution.
• Provide administrative support to the Vice President and Arborist Representatives as needed.

Skills

Administrative experience

Data entry

CRM software

Organizational skills

Customer service

Multitasking

Verbal and written communication

Attention to detail

Confidentiality

Tools

CRM software

Microsoft Office

Job description

Arbor Equity is seeking a detail-oriented Office Administrative Assistant to support daily office operations, assist staff and clients, and help ensure smooth business operations. This role offers a collaborative environment, potential growth, and comprehensive benefits as described in the job posting.

The position emphasizes first-contact duties, data entry in CRM, calendar coordination, filing, invoicing support, and coordination of tree care services, with a strong focus on organization and