Administrative Assistant - Growth-Focused Office Support

Air Comfort, Inc; Northern (KY); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

PTO & holidays

Overtime opportunities

Long-term disability

Short-term disability

Life & AD&D

401(k) with match

Flexible insurance options

HSA/FSA commuter benefits

Job summary

Arbor Equity is seeking an Office Administrative Assistant to support daily office operations, assist staff and clients, and help ensure smooth business functioning. The role requires detail-oriented, proactive communication, and reliability in a collaborative environment.

You will handle calls and emails, enter data in CRM, schedule appointments, process invoices, assist with vendor paperwork, and maintain records.

Qualifications

• Experience as an Administrative Assistant or similar administrative role.
• Strong computer literacy across software programs.
• Excellent organizational skills and attention to detail.
• Strong customer service and professional client communication.
• Ability to multitask while maintaining a positive attitude.
• Reliable transportation and consistent punctuality.
• Confidentiality and discretion; notary preferred but not required.

Responsibilities

• Serve as first point of contact by handling incoming calls, emails, and correspondence with professionalism and efficiency.
• Perform accurate data entry and maintain up-to-date records in our computerized systems, including CRM software.
• Schedule appointments, manage team calendars, and coordinate tree work and plant health care services.
• Maintain organized filing systems for both physical and electronic documents.
• Support financial operations by processing invoices, billing and invoicing customers.
• Assist with utility locates, vendor setup, and related paperwork.
• Obtain signed customer proposals, print work orders, and secure certificates of insurance for customers.
• Maintain employee driver files and assist with DOT compliance, including medical cards, exams, and random drug screens.
• Keep records of vehicle repairs and maintenance, and manage driver status on auto policies.
• Ensure office cleanliness and manage inventory of supplies.
• Assist with accounts receivable and triage customer issues to ensure prompt resolution.
• Provide administrative support to the Vice President and Arborist Representatives as needed.

Skills

Administrative experience

Computer literacy

Organizational skills

Customer service

Multitasking

Written & verbal communication

Data entry

Confidentiality

Tools

CRM software

Office suites

Job description

Arbor Equity is seeking an Office Administrative Assistant to support daily office operations, assist staff and clients, and help ensure smooth business functioning. The role requires detail-oriented, proactive communication, and reliability in a collaborative environment.

You will handle calls and emails, enter data in CRM, schedule appointments, process invoices, assist with vendor paperwork, and maintain records.