Administrative Assistant, TLC Trauma & Resilience Program

Westchester Jewish Community Services; Greenville (NY); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Generous PTO

Health benefits

FSA/HRA

403(b) plan

Professional development

Employee assistance

Tuition reimbursement

Disability insurance

Life insurance

Wellness initiatives

Job summary

Westchester Jewish Community Services (WJCS) seeks an Administrative Assistant to support the Trager Lemp Center for Trauma and Resilience (TLC) program. You will handle administrative tasks, coordinate referrals, manage records, and assist with day-to-day operations.

Requirements include an Associate’s degree or 5 years of experience, exceptional organization and customer service, and proficiency in Microsoft Excel and Word.

Qualifications

• Associate’s degree or 5 years of experience as an Administrative Assistant.
• Excellent organizational skills and attention to detail.
• Exceptional customer service abilities.
• Excellent computer skills, including Microsoft Excel and Word.
• Strong writing skills with the ability to compose and edit correspondence.
• Ability to comprehend and manage the varied activities of a large, diversified agency.
• Strong interpersonal skills and the ability to establish and maintain effective working relationships with supervisors, program officials, employees, and community partners.
• Good knowledge of community resources and their use.
• Ability to communicate effectively in English, both orally and in writing (bilingual skills a plus).

Responsibilities

• Receive and screen all incoming referral calls for the TLC program
• Coordinate and track referrals from providers and community agencies
• Assist with assigning cases to clinicians and ensuring a smooth coordination process
• Enter referral information in the Electronic Health Record
• Maintain referral databases and provide statistical data to supervisors and grantors
• Support day‑to‑day operations of the TLC program, including creating training and policy binders, article binders, and ordering supplies and materials
• Assist with grant requirements and duties
• Regularly attend team meetings, take minutes, coordinate meetings, and coordinate client requests
• Manage requests for records and documentation from outside agencies
• Maintain records to conform to agency policies, procedures, and regulatory agency directives
• Assist with special projects or ad‑hoc tasks and run reports
• Copy, file, report, and maintain records

Skills

Administrative support

Excel

Microsoft Word

Customer service

Communication

Organization

Bilingual

Education

Associate’s degree or 5 years experience

Tools

Electronic Health Record (EHR)

Job description

Westchester Jewish Community Services (WJCS) seeks an Administrative Assistant to support the Trager Lemp Center for Trauma and Resilience (TLC) program. You will handle administrative tasks, coordinate referrals, manage records, and assist with day-to-day operations.

Requirements include an Associate’s degree or 5 years of experience, exceptional organization and customer service, and proficiency in Microsoft Excel and Word.