Administrative Assistant - Support Services

Mayo Clinic; Phoenix (AZ); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Benefits eligible

Full-time schedule

8-hour shifts

Job summary

Mayo Clinic in Phoenix, AZ, seeks an administrative professional to provide clerical support for the assigned area. This role manages calendars, travel arrangements, and reimbursements while maintaining confidentiality and professionalism.

Responsibilities include transcribing, document management, meeting planning, and supporting departmental projects in a fast-paced environment. Strong MS Office skills and virtual platform experience are essential.

Qualifications

• High school diploma or GED required; some college preferred.
• Three years of secretarial or admin experience preferred.
• Demonstrated proficiency with general office and organizational skills.
• Strong customer service and confidentiality adherence.
• Excellent written and verbal communication and ability to build relationships.
• Accurate, detail-oriented, with ability to multitask in a fast-paced environment.
• Proficient with MS Office suite and high-volume calendar management.
• Experience with virtual platforms (Zoom, MS Teams, SharePoint).

Responsibilities

• Provide administrative and clerical support for assigned work areas.
• Manage calendars, schedule meetings, arrange travel and process reimbursements.
• Answer multi-line phones and provide follow-through.
• Create and maintain web pages and databases/spreadsheets; support department projects.
• Prepare reports, meeting agendas/minutes, and presentation materials; maintain electronic files.
• Serve as a resource for department needs and assist multiple individuals as required.

Skills

Customer service

Written communication

Verbal communication

Organization

Calendar management

Education

High school diploma or GED

Some college preferred

Tools

MS Office Suite

Word

Excel

Publisher

Acrobat

Zoom

MS Teams

SharePoint

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.


• Dental: Delta Dental or reimbursement account for flexible coverage.


• Vision: Affordable plan with national network.


• Pre-Tax Savings: HSA and FSAs for eligible expenses.


• Retirement: Competitive retirement package to secure your future.

Responsibilities

Provides administrative support by performing delegated administrative and clerical duties for the assigned work area(s). Exhibits confidentiality, flexibility, accountability, and professionalism. Prioritizes heavy work volume among the various areas according to department demands. Responsibilities may include: Transcribing correspondence/documents; maintaining calendars; scheduling meetings; making travel arrangements and processing reimbursement for travel and other professional expenses; answering multi-line telephones and providing related follow-through; creating and maintaining web pages and databases/spreadsheets; providing support to departmental projects/activities as assigned; preparing reports, meeting agendas and minutes, and presentation materials; and, maintaining electronic files and records. Serves as a resource to the institution for department related needs and questions. May be responsible for supporting multiple individuals and performing high priority responsibilities or tasks in fast-paced environment.

Qualifications

• High school diploma or GED equivalent required. Some college preferred.


• Three years of secretarial experience preferred.


• Demonstrated proficiency with general office and organizational skills.


• Demonstrated customer service skills and understanding of and adherence to confidentiality policy.


• Evidence of effective written and verbal communication skills and ability to establish and maintain effective working relationships.


• Demonstrated accuracy and attention to detail with ability to prioritize and handle a variety of tasks simultaneously, including standard office practices and independent composition of letters.


• Demonstrates professionalism and mutual respect when interacting with others.


• Demonstrated proficiency with MS Office Suite (e.g., Word, Excel, Publisher, Acrobat), including high volume calendar management/scheduling.


• Evidence of proficiency with virtual platforms (e.g., Zoom, MS Teams, SharePoint).

Exemption Status

Nonexempt

Compensation Detail

$22.12 -$31.21 /Hourly

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

8 hrs

Schedule Details

Business Hours, 7:00am-4:00pm or 8:00pm-5:00pm

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the \"EOE is the Law\". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.