Administrative Assistant, Student Services

Danville Area Community College; Danville, Northern (IL, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Danville Area Community College is seeking an Administrative Assistant, Student Services to support the Dean of Students and provide information and direction to prospective, current, and transfer students, as well as staff members.

The ideal candidate holds an Associate Degree in Business or related field with 1–3 years of front-line/secretarial experience and strong Microsoft Office skills, along with excellent communication and customer service abilities.

Qualifications

• Associate degree required or related field.
• 1–3 years’ front-line/secretarial experience with customer service.
• Proficient in Word, Access and Excel.
• Excellent communication and customer service skills.

Responsibilities

• Perform secretarial and clerical duties for the Dean’s Office.
• Answer and direct telephone inquiries.
• Receive and distribute mail and maintain student files for Student Services.
• Assist with registration and monitor course seat availability; perform prerequisite checks.
• Schedule and maintain appointments for the Dean of Students and assist with events.

Skills

Communication

Customer service

Typing 40 wpm

2 years experience

Education

Associate Degree in Business or related field

Tools

Microsoft Word

Microsoft Access

Microsoft Excel

Job description

Administrative Assistant, Student Services

Position Title Administrative Assistant, Student Services

Position Number

Position Number 2012158PD

Job Type

Job Type Regular

Accountability Objective

The Administrative Assistant, Student Services is responsible for the secretarial needs of the Dean of Students. Additionally, the incumbent provides information, services and direction to appropriate individuals (prospective, present, transfer students, as well as staff members).

Required Qualifications

• Associate Degree of Applied Science in Business (or related degree).
• Minimum of 1-3 years’ experience as Assistant, secretary, or front line staff with customer service skills
• Demonstrated work experience, knowledge and competency in Microsoft Office: Word, Access & Excel
• Excellent communication and customer service skills

Desired Qualifications

• Two years’ experience in a related position
• Minimum typing speed of 40 w.p.m.

Weeks

Full-Time/ Part-Time

Full-Time/ Part-Time Full Time

$38,244.00 annually

Open Date

Open Date 07/02/2026

First Consideration By

First Consideration By 08/17/2026

Closing Date

Open Until Filled Yes

Special Instructions Summary

Danville Area Community College

Please follow the links to access the following:

• Part-Time Positions – Only eligible for Paid Leave according to the PLAW Act.
• Perform secretarial and clerical duties for the Dean’s Office.
• Answer and appropriately direct all telephone inquiries.
• Receive and distribute mail.
• Provide general information about student services and student related procedures.
• Maintain appointments for the Dean of Students.
• Create and maintain student files for Student Services.
• Assist with registration, including monitoring courses and availability of seats. Perform basic ads, drops and withdrawals.
• Perform prerequisite checks for English, Math and other gatekeeper courses.
• Monitor curriculum guides for transferable and career programs. Create new guides and update guides yearly or when changes occur.
• Schedule office and table visits for 4-year partners and therapist on campus.
• Handle with discretion students owing a balance, having academic or personal problems and eensure that they are directed to the appropriate individual.
• Assist with training, scheduling, hiring, overseeing and mentoring student employees.
• Assist Dean in yearly budget planning and any other reporting.
• Order and maintain office supplies.
• Make all travel arrangements for the Dean of Students. Complete all paperwork and obtain signatures for travel.
• Understand and implement all confidential information security policies: FERPA , GLBA , HIPA , etc.
• Maintain the day-to-day office area and equipment.
• Assist with the completion and delivery of special projects and events, as requested.
• Help students needing assistance.
• Assist students with accessing Self Service, MyDacc, and Student Planner.
• Assist students with accessing the New Student Orientation, FAFSA website and the Online Learning Orientation.
• Work with the Marketing/Recruitment Department to update and provide information about Student Services activities to social media (Facebook, Twitter, electronic boards, newsletters, etc…). Maintain Advisement’s Twitter/social media accounts and post relevant information as needed.
• Assist in the planning and execution of the yearly Career Fair and State University Transfer Day.
• Assist students with making referral to the American Job Center.
• Assist with probation and suspension letters & mailing.
• Send text/email reminders to students.
• Assist students requesting Degree Audits.
• Assist and participate in retention & recruitment activities.
• Engage & assist with CRM Advise.
• All other duties as assigned.

Supplemental Questions

Documents Needed to Apply

Required Documents

• Resume

Optional Documents

• Cover Letter
• Transcripts 1
• Letter of Recommendation 1

Mission Statement

Danville Area Community College is committed to providing quality, innovative, and accessible learning experiences which meet the life-long academic, cultural, and economic needs of our diverse communities and the world we share.