Administrative Assistant, SAP & Customer Support

Aqua; Sharon (Mercer County); On-site; USD 42,000 - 52,000; Full time

Job summary

Aqua, an Essential Utilities company, is seeking an Administrative Assistant based in Sharon, PA. The role involves handling administrative workflows, filing, invoicing, and supporting customer billing and service inquiries.

Under the supervision of the Field Supervisor, you will assist multiple departments, manage records, process invoices, and coordinate purchasing. Strong MS Office and communication skills are required; SAP experience is a plus.

Qualifications

• High School Diploma or GED required; college coursework is a plus.
• At least 2 years of professional experience in administrative functions.
• Proficient in Microsoft Office; SAP experience a plus; strong communication is essential.

Responsibilities

• Perform varied administrative tasks for multiple departments using several software programs.
• Organize and maintain departmental files and records, including project files.
• Process monthly invoices and prepare routine and custom reports.
• Generate Purchase Orders in SAP and coordinate with Accounts Payable.
• Assist customers with billing and service questions; maintain confidentiality.
• Serve as receptionist and handle inbound calls at the Sharon, PA office.

Skills

MS Office

Customer service

Communication

multitasking

Education

High School Diploma or GED

College coursework

Tools

SAP

Job description

Aqua, an Essential Utilities company, is seeking an Administrative Assistant based in Sharon, PA. The role involves handling administrative workflows, filing, invoicing, and supporting customer billing and service inquiries.

Under the supervision of the Field Supervisor, you will assist multiple departments, manage records, process invoices, and coordinate purchasing. Strong MS Office and communication skills are required; SAP experience is a plus.