Administrative Assistant

Aqua America, Inc.; Town of Texas (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

Aqua America, Inc. is seeking an Administrative Assistant for our Texas Engineering team, based in Spring or Austin. You will support daily workflows, manage files, and assist with billing questions, while coordinating with contractors and internal staff to keep projects moving forward.

The role requires a High School Diploma and strong communication and organizational skills. A fast-paced, team-oriented environment in Texas offers growth opportunities and exposure to utility engineering

Qualifications

• High School Diploma required; college coursework a plus.
• 0-1 years of relevant experience; 2+ years in admin preferred.
• Experience with budget management or project coordination is a plus.

Responsibilities

• Organize and maintain departmental files and project records.
• Generate Purchase Orders using the SAP system.
• Track project budgets and maintain related documentation.
• Process project invoices and route for approval.
• Assist customers with billing and service questions.
• Provide clerical support: mail, correspondence, and filing.
• Maintain confidentiality of customer and employee information.
• Adapt to changing priorities in a fast-paced environment.
• Collaborate with team members to support engineering projects.

Skills

Microsoft Office

SAP

Customer service

Communication

Multi-tasking

Education

High School Diploma

Job description

Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!

About Essential Utilities

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

Are you looking for a fantastic career at Aqua? We are looking for an Administrative Assistant based in Spring, TX or Austin, TX! Working under the direction of the Manager, Capital Projects, this person will oversee and manage Project Workflows supporting this part of our Aqua Texas Engineering Team!

ESSENTIAL DUTIES:

• Perform a variety of administrative activities for the Texas Engineering Department; this involves using multiple applications and software programs to address their needs.
• Organize and maintain departmental files & records, including project records.
• Consistently compile project contracts and change orders with supporting documentation and route via Docusign for appropriate authorization Generate Purchase Orders [P.O.'s] by utilizing our SAP system.
• Able to track project budgets and maintain records / documentation for assigned projects.
• Assist with departmental budgetary data to prepare reports (both standard and special/custom).
• Process project invoices and route for approval.
• Provide accurate information and help resolve issues/complaints from contractors, external consultants, internal team members, and others as needed.
• Provide miscellaneous clerical support: coordinating mail delivery, preparation of correspondence, etc.
• Assisting customers with billing and service-related questions.
• Maintain confidentiality in all aspects of customer and employee information.
• Performs other related administrative tasks, as directed.

QUALIFICATIONS:

• High School Diploma (or GED); completion of college coursework is a plus.
• 0-1 years of relevant experience, at least 2 years of professional experience working with administrative functions preferred.
• Experience with budget management and/or project coordination a plus

KNOWLEDGE, SKILLS, AND ABILITIES:

• Technical aptitude with proficiency in Microsoft Office software programs (Email, Word, Excel, PowerPoint); experience working with SAP software is a plus!
• Excellent written & verbal communications skills.
• Attend meetings in person and virtually.
• Self Starter, able to work independently.
• Strong customer service skills.
• Ability to work well under pressure.
• Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment.
• A Team Player demeanor with the ability to work effectively and multi-task in a team-fostered environment.

Aqua, an Essential Utilities company is an Equal Opportunity / Aff…Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012). To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to: Family members cannot result in a supervisor/subordinate reporting relationship Family members cannot work in the same department.

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint. Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.