Administrative Assistant - Receptionist/Switchboard Operator

Mesquite-Isd; Mesquite (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Mesquite ISD is seeking an Administrative Assistant - Receptionist/Switchboard Operator to manage a multi-line switchboard, greet visitors, and direct calls to appropriate personnel. The role emphasizes courteous communication and support for school programs and activities.

The position is full-time and non-exempt, with a pay grade of 4 and reporting to the Assistant Superintendent - Personnel Services. Prior experience is not required, but strong interpersonal skills are essential.

Qualifications

• Education/Certification: High School Diploma or equivalent.
• Special Knowledge/Skills: Exhibit effective working relationships with staff and school community; service-oriented; strong communication, public relations and interpersonal skills; bilingual preferred but not required.

Responsibilities

• Operate a multi-line switchboard and direct calls to specific personnel.
• Handle telephone calls in a polite and informative manner
• Greet visitors
• Respond to telephone inquiries regarding school programs and activities
• Give directions to visitors, clients, and school personnel
• Perform other duties as assigned

Skills

Public relations

Interpersonal skills

Effective communication

Service-oriented

Bilingual preferred

Education

High School Diploma or equivalent

Tools

Multi-line switchboard

Job description

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Frontline Applicant Tracking - Mesquite ISD

Administrative Assistant - Receptionist/Switchboard Operator JobID: 4446

Clerical/Technical Support Compensation Plan

Pay Grade: 4
Shift Type:Full-Time
Wage/Hour Status: Non-Exempt
Reports To:Assistant Superintendent - Personnel Services

EMPLOYMENT BEGINS:As soon as possible

PRIMARY PURPOSE:

• To operate a multi-line switchboard to relay incoming calls, welcome visitors, and serve as a positive public relations advocate for the school district.

QUALIFICATIONS:
Education/Certification:

• High School Diploma or equivalent

SPECIAL KNOWLEDGE/SKILLS:

• Exhibit effective working relationships with staff and school community.
• Have a service-oriented personality
• Effective communication, public relation, and interpersonal skills
• Bilingual preferred; not required

EXPERIENCE:

• None

MAJOR RESPONSIBILITIES AND DUTIES:

• Operate a multi-line switchboard and direct calls to specific personnel.
• Handle telephone calls in a polite and informative manner
• Greet visitors
• Respond to telephone inquires regarding school programs and activities
• Give directions to visitors, clients, and school personnel
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• None

WORKING CONDITIONS:
Mental Demands:

• Reading and comprehending simple instructions, short correspondence, and memos
• Effectively presenting information in one-on-one to clients, guests, and employees of the school district
• Use hands to finger, handle, or feel; reach with hands and arms
• Moderate noise level in work environment

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required.

Need Help?

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