Administrative Assistant | Receptionist

Deercreekseniorliving; Tumwater (WA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Paid holidays, sick time & vacation

Flexible scheduling

Mileage reimbursement

Tuition reimbursement

Growth opportunities

Employee referral program

Job summary

Puget Sound Home Health & Hospice, located in Tumwater, WA, is seeking a Front Desk Administrative Assistant to support daily operations and serve as the first point of contact for patients, families and visitors. This on-site role includes reception, patient intake coordination and medical records management, with an emphasis on confidentiality and high-quality service.

The position offers full-time hours, comprehensive benefits, and a collaborative team environment in a community-focused

Qualifications

• 2+ years of medical office experience.
• Strong customer service and communication skills.
• Ability to manage multiple tasks and priorities.
• Experience with patient intake, referrals, or medical records preferred.

Responsibilities

• Answer and direct incoming phone calls.
• Greet and assist visitors, patients, and referral sources.
• Assist with patient intake and referral documentation.
• Maintain and organize medical records and patient files.
• Provide general administrative and clerical support.
• Maintain confidentiality and HIPAA compliance.

Tools

HCHB

Job description

Front Desk Medical Administrative AssistantAdministrative Support | Referral Intake | Medical Records | ReceptionistPuget Sound Home Health & Hospice is seeking a professional, organized, and customer-focused Front Desk Administrative Assistant to support our Tumwater, WA office operations and serve as the first point of contact for patients, families, referral sources, and visitors.ScheduleFull-Time, On-siteMonday-Friday, 8 am-5 pmWhy Work With Puget Sound Home Health & HospiceMake a meaningful difference in the lives of patients and familiesWork alongside a supportive team of clinicians and office professionalsPositive, collaborative work environmentAccessible leadership and growth opportunitiesCompensation & Benefits$24-$30 per hour, depending on experienceTake Care of YouMedical, dental & vision + free telehealthPaid holidays, sick time & vacationFlexible scheduling to fit your lifeEmployee Assistance Program & Emergency FundPlan for the Future401(k) with company matchCompany-paid life & AD&D insuranceHealth & Flexible Spending AccountsTuition reimbursement & growth opportunitiesA Few ExtrasPet insuranceMileage reimbursementEmployee referral programVoluntary insurance optionsJob SummaryThe Front Desk Administrative Assistant supports the daily administrative functions of the agency while providing excellent customer service to patients, families, referral sources, and staff. This position assists with reception duties, patient intake coordination, medical records management, and general office support to help ensure smooth day-to-day operations.Key ResponsibilitiesAnswer and direct incoming phone callsGreet and assist visitors, patients, and referral sourcesAssist with patient intake and referral documentationMaintain and organize medical records and patient filesProcess physician orders and track required documentationProvide general administrative and clerical supportMaintain confidentiality and HIPAA complianceRequired Qualifications2+ years of medical office experienceStrong customer service and communication skillsAbility to manage multiple tasks and prioritiesExperience with patient intake, referrals, or medical records preferredDetail-oriented with strong organizational skillsPreferred QualificationsHome Health or Hospice experienceExperience with HCHBKnowledge of Medicare and Medicaid documentation requirementsThe employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.