Administrative Assistant / Receptionist

SupportFinity™; Nevada (IA); On-site; USD 54,600 - 78,300; Full time

Benefits offered by this job

Competitive salary

Discretionary annual bonus

Paid time off (PTO)

Comprehensive health benefit package

Retirement savings

Wellness program

Job summary

SupportFinity™ is looking for an Administrative Assistant and Receptionist in Nevada, Iowa, to enhance operational excellence and support office processes. The role requires strong organizational skills, excellent communication, and proficiency in Microsoft Office Suite.

Responsibilities include providing administrative support, greeting clients, handling calls, processing mail, and managing the office calendar. Benefits include a competitive salary, annual bonus, and a comprehensive health package.

Qualifications

• Must have strong organizational and communication skills.
• Experience with Microsoft Office Suite is essential.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Provide administrative, clerical, and organizational support for the office.
• Greet clients and visitors professionally.
• Answer telephone and direct calls to management.
• Process incoming and outgoing mail and deliveries.
• Compose and proofread correspondence and reports.
• Maintain an organized office calendar and schedule meetings.
• Make travel reservations and prepare expense reports.

Skills

Excellent communication skills

Highly organized

Detail oriented

Proficient in Microsoft Office Suite

Ability to prioritize tasks

Professionalism

Education

High School Diploma or equivalent

Associate’s or Bachelor's degree in a related discipline

Job description

Job Summary

The Administrative Assistant and Receptionist will be a key driver of operational excellence and will support office processes to be efficient, scalable, and aligned with business initiatives. The role enhances employee experience by streamlining workflows, executing with excellence and implementing best‑in‑class people practices.

Responsibilities

• Provide administrative, clerical, and organizational support for the office.
• Greet clients and visitors professionally and promptly notify the appropriate person of their arrival.
• Answer telephone, take accurate messages, and screen and direct telephone calls to management in a professional manner.
• Process incoming and outgoing mail daily and sign for courier deliveries.
• Compose, prepare, and proofread correspondence, office memos, and reports, maintaining confidentiality as required.
• Provide administrative support for special projects and presentations, including research, data compilation, and preparation of presentations.
• Maintain an organized office calendar and schedule meetings and appointments as needed.
• Prepare for meetings, including conference room setup, meal and refreshment planning and pickup, and meeting clean‑up.
• Make travel reservations and prepare expense reports.
• Inventory and order office supplies and equipment.
• Perform general filing, record maintenance, and assist in purchasing as needed.
• Perform other duties as assigned.
• Typical working hours are 7:30 am to 4:30 pm Monday–Friday (with a one‑hour lunch break).
• Other related job duties, as assigned.
• Ability to travel approximately 5 % of the time as needed.
• Ability to obtain and maintain a U.S. Security Clearance (requires U.S. citizenship).

Skills

• Responsible, reliable, and punctual.
• Excellent communication skills.
• Highly organized.
• Detail oriented.
• Good computer skills.
• Proficient in Microsoft Office Suite, including Word, Outlook, and Excel.
• Ability to prioritize tasks.
• Professionalism.
• Ability to work well with all levels of internal management and staff.

Required Qualifications

High School Diploma or equivalent.

Preferred Qualifications

• Associate’s or Bachelor's degree in a related discipline from an accredited college/university.
• Equivalent experience in lieu of degree may be considered.

Benefits

Competitive salary, discretionary annual bonus plan, paid time off (PTO), comprehensive health benefit package, retirement savings, wellness program, and various other benefits.

Compensation

Nevada pay range: $54,600—$78,300 USD.

Equal Opportunity Employer

Voyager is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.