Administrative Assistant/Receptionist

West Buffalo Charter School; Buffalo (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

West Buffalo Charter School is seeking an Administrative Assistant/Receptionist to be the first point of contact for visitors and provide comprehensive front office support. This ten-month role requires strong communication and organizational skills.

The position starts the week before school and ends the week after school ends, with duties spanning front desk management, calendar maintenance, filing, mailing, and event support.

Qualifications

• High school diploma or equivalent required; office admin experience a plus.
• Experience as receptionist or administrative assistant preferred.
• Proficiency with Word and Excel; proficient in Google Applications.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication; confidentiality mindful.
• Prompt and regular attendance required.

Responsibilities

• Greet visitors and manage front desk in a professional manner.
• Coordinate communication between parents, teachers, and administration.
• Maintain calendars, records, and supplies; support school events.
• Handle mail, deliveries, and daily office duties.

Skills

Verbal communication

Written communication

Organization

Multitasking

Customer service

Confidentiality

Attendance reliability

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Printer/Scanner

Phone system

Job description

Classified - Position - Office Assistant - Receptionist

Job Number 3300057167

Start Date

Open Date 10/08/2026

Closing Date 10/19/2026

POSITION SUMMARY

West Buffalo Charter School is seeking a dedicated and organized Administrative Assistant/Receptionist to join our team. The ideal candidate will be the first point of contact for visitors and will provide comprehensive administrative support to ensure the smooth operation of the school's front office. This role requires excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. This is a ten-month position starting the week before school starts and ending the week after school ends.

HOURS:

KEY RESPONSIBILITIES

Front Desk Management

• Greet and welcome visitors, students, and staff in a professional and friendly manner.
• Develop professional relationships with building staff, students, and visitors.
• Coordinate communication between parents, teachers, and administration.
• Maintain building strict security standards and monitor cameras.
• Answer, screen, and direct phone calls; handle inquiries.
• Maintain the reception area, ensuring it is tidy and presentable.
• Maintain composure in stressful situations.

Administrative Support

• Provide administrative support to the School Administration, including word processing, data entry, filing, faxing, typing, and maintaining records.
• Maintain Google Receptionist Calendar.
• Printer upkeep including scheduling maintenance and stocking supplies.
• Handle bus transportation communications in conjunction with Registrar.
• Maintain school communications through social media, internal school televisions, parent contact platforms.
• Handle incoming and outgoing mail and deliveries.
• Order and maintain office supplies and equipment.
• Assist with organizing school events and activities.
• Utilize student management database to maintain attendance records as required.
• Perform other administrative duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Prior experience as a receptionist, administrative assistant, or in a related role.
• Proficiency in Microsoft Office Suite (Word, Excel) and Google Applications.
• Experience using office equipment (printer, laminator, multi-line phone system, etc.).
• Excellent organizational and multitasking abilities.
• Strong verbal and written communication skills.
• Friendly and professional demeanor with a customer service-oriented mindset.
• Ability to maintain confidentiality and handle sensitive information.
• Demonstrate prompt and regular attendance.

OFFICE/WORK ENVIRONMENT

• Work is performed in a school/office setting with adequate workspace, lighting, ventilation, and comfortable temperatures.
• Frequent interaction with students, parents, staff, and visitors on a daily basis.

PHYSICAL DEMANDS

• Prolonged periods sitting at a desk and working on a computer.
• Frequently talking on the phone and in person.
• May occasionally be required to lift packages and/or office supplies, up to 20 pounds