Administrative Assistant/Receptionist

Modern Machinery Co., Inc.; Billings (MT); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

401k Plan with company match

Paid Time Off

Profit-Sharing Plan

Gym Membership Reimbursement

Scholarship Program

Job summary

Modern Machinery Co., Inc. is seeking an Administrative Assistant/Receptionist to join our team in Billings. The role involves answering a multi-line phone system, delivering excellent customer service to customers, vendors, and internal staff via phone and email, and supporting multiple departments to maintain efficient operations.

The position is non-exempt with eligibility for overtime, and a comprehensive benefits package is provided, including health insurance, 401k, PTO, and more.

Qualifications

• High school diploma required; 2–3 years office/admin experience preferred.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Excellent communication and customer service skills.

Responsibilities

• Answer multi-line phone system and greet customers.
• Provide high level of customer service to customers, vendors, and staff.
• Manage mail; process invoices and payments as needed.
• Support multiple departments to keep operations efficient.
• Assist Sales with paperwork and freight as required.

Skills

Customer service

Phone handling

Verbal/written communication

Organization

Teamwork

Multitasking

Education

High school diploma

Tools

Microsoft Office

Outlook

Word

Excel

Job description

Job Description

This is a great opportunity for an individual who enjoys working in a fast-paced environment. The Administrative Asst./Receptionist is responsible for answering a multi-line phone system and providing a high level of customer service to customers, vendors, and other Modern Machinery personnel via phone and email. This position provides support to multiple departments within the branch to ensure each operates effectively and efficiently.

Job Description

This is a great opportunity for an individual who enjoys working in a fast-paced environment. The Administrative Asst./Receptionist is responsible for answering a multi-line phone system and providing a high level of customer service to customers, vendors, and other Modern Machinery personnel via phone and email. This position provides support to multiple departments within the branch to ensure each operates effectively and efficiently.

The hourly pay range for this position is: $20.00 to $23.00. This is a non-exempt position and is eligible for overtime pay.

Benefits

• Medical, Dental, Vision, and Prescription Insurance
• Health Savings Account
• 401k/Roth Retirement Savings Plan with Company Match
• Participation in Annual Profit-Sharing Plan
• Paid Time Off (Vacation, Sick, Holiday, Bereavement & Parental Leave)
• Gym Membership Reimbursement Program
• Family Scholarship Program
• Employee Assistance Program
• Virtual Mental Health & Tele Medicine Benefit
• Company Paid Life Insurance & Disability Benefits
• Additional Supplemental Insurance (Term Life, Accident & Critical Illness and Voluntary Vision)

Modern Machinery is an Equal Opportunity Employer

Responsibilities

• Demonstrate Modern Machinery’s core values and promote the mission and vision of the company.
• Follow all company policies and regulations for safe work procedures and contribute to the achievement of company safety goals.
• Answer multi-line phone system and greet customers (Primary Responsibility).
• Establish, promote, and ensure an outstanding level of customer service to internal and external customers.
• Manage all incoming and outgoing mail.
• Sort and distribute
• Code Accounts Payable invoices.
• Match invoices with receiving documents.
• Prepare other invoices and account coding to submit for payment approval.
• Process payments from customers.
• Order office supplies for the branch as needed.
• Assist the Sales Department with paperwork and freight.
• Ability to communicate effectively with co-workers.
• Ability to handle extensive projects.

The responsibilities described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Responsibilities, duties, and activities may change at any time with or without notice.

Qualifications

Job Requirement/Skills

• The individual in this position should be personable, highly motivated, detail oriented with the ability to work in a fast-paced environment.
• Provide exceptional customer service.
• Personal accountability and self-management to prioritize and complete all tasks required of the position.
• Effective verbal and written communication skills.
• Ability to manage relationships both internally and externally.
• Teamwork: cooperate and support others within the branch and the Modern Machinery organization.
• Capable of working with all levels of the organization.

Education/Experience

• High school diploma required.
• Minimum of 2-3 years of Office/Administrative Assistant experience required.
• Proficient in Microsoft Office products (Outlook, Word, and Excel).
• 10 Key experience is helpful.